The other reviews about the insanely rude woman in the front is super validating.
I went in with a coworker and an adult with special needs and she was shockingly rude from the moment we stepped in about what table we chose to sit at and asking for a minute to decide what to order. When I told her I wasn’t ready to order and to take care of the other customer first, she said “how long does it take to figure out what to order?” Uhhhh what??
I was too turned off to get anything, which didn’t matter bc she never asked me what I wanted and instead shook the bag of my group’s food at me to pay. I asked her what the problem was, and that we were clearly here taking care of someone and we needed time to figure out our order. She said “well I’m trying to clean and do things too”
To add hilarity to the situation, each table has a sign on it to outline “bagel etiquette” to customers which is an actual rant written by the 5 year old “el jefe” of the place.
Just baffled by the...
Read moreSay Goodbye! After today, never returning to this establishment. No complaints about the food. However, as I was watching the cook (I assume it's the owner) prepare food this morning, she engaged me by saying "Can I help you?" I thought she was just offering customer service, so I responded with friendly banter - "No, I'm just watching you work", also commenting that "I was wondering what she was doing with some eggs, until I realized she was separating the yolks from the whites." Her curt response to me was "Well I don't like being stared at!" Really? Well maybe you shouldn't have an open kitchen! Why are you worried about people watching you cook? Anyway, after that remark, I will never do business here again. There are plenty of businesses who value their customers and don't treat...
Read moreOk this is a first for me ... being criticized by the cashier for having the sheer audacity to take 2 menus ... these are black and white menus done on a copier ... the surly woman never even looked me in the eye and said "are you going to spread them around they cost us a lot of money." What the hell. I've been going here a long time but never again. I am so sick of bad customer service and will not go back to places where my business is not appreciated. This place has so many bad reviews I don't know how they stay in business. I dumped the menus on an outside table. Never see...
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