Usually go to Max's on Stafford Ave and they are great! however due to this Covid-19 they were unable to deliver to me and suggested I try Max's IV. I called at 4:10p on a Saturday iand asked if they would deliver. They said yes if I paid with a card and spent at least 30$ + tax. So I added to my order to meet the requirements and paid. The girl couldn't understand my address and was somewhat rude. I asked her to have them call when the driver arrived so I didn't even tell them my apartment # (there are 8 apartments on my property divided between 2 separate houses) she said 40min for delivery. After 1 1/2 hours I call to ask where my delivery is The girls says we don't deliver on Saturday nights. I inform her that I've already ordered and paid. She asks if I'm calling the correct place because I must be mistaken since they are not delivering. I explain again that I've already ordered and paid at 4:10p also told them the address. She puts me on hold again for a long time then still says she doesn't know. I say I don't understand I paid you already. After another hold she says it was delivered and they tried to call (which they didn't). So they just left my food at apt 2 ( not my apartment!). I hang up and go to the other house to look .... No food there. I call back and they just keep claiming they left it. I ask why would they do that? So what am I supposed to do now I've already paid you. She once again says she doesn't know and that someone will have to call me back. I waited 45 min for a call and had to call again. Now the other lady says either they can deliver, give me a refund, or a credit for next time. So I said I can't have both. She says no. As I'm trying to talk to her she keeps talking over me. I say ma'am you are just talking over me and interrupting. She says well we're busy. I did proceed to have to reorder because they didn't even know what I paid for. Overrall it too over 3 hours for delivery. I will never go here again! They are rude! And not caring they totally messed up! Only Max's original for me!