So I moved from New Haven I always went to the same pawn shop but being so dam far i had to find a good shop to go to. I tried 3 or 4 and I didmt like them at all. Never again will i go anywhere but here. Jay and Lenny are the best I deal with Jay mostly eveeytime Im there always hooks it uo.. Chris isnt there when Im in but i have spoken to him many times nothing but helpful and easy to talk to. If u ask Jay something it will be the same answer that Lenny or Chris would give you. So if you want a good shop to pawn your stuff or to buy things are you found the rt shop to go to.. I never stress if im late with payments all you habe to do is CALL...
   Read moreI am going to say I have been using this place for a few years. Customer service is excellent. They work with you and then some. I had an emergency and needed $60 and I went to Silas Dean Pawn on Farmington Ave. I brought 2 brand new samsung galaxy pro earbuds phantom violet. The lady tells me I can give you $10 each. I laughed at her she was serious told me I can only sell them for $25 each. I asked her to show me where she got that info and she had none she was selling. So I left and went back to Plantinum pawn it was a further drive for me but I got the money I needed. Stay away from Silas Dean...
   Read moreThis plc is the most loyal and actually helps ya. Best of all they don't try to give u them crazy fees other places do,well they do if u avoid them .. Keep it real with them and they got you..Others just don't care about their customers but my boys at platinum DO. Jay is a great guy always tries to help and always comes threw. I will never go to anybody but my boys Chris and Jay I can't remember the other owners name but he is a great dude as we always helpful. Thanks...
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