The worker was rude, irritated, and using unsanitary methods. I ordered online for pickup and I usually go in to watch it being made. She had two customers before me one used cash and another card, she didn't wash her hand between any of those customers. She also put my bacon in the microwave without any paper and I asked her about it, she said the microwave was clean and she used gloves. I explained to her that she touched money then put the gloves one and put her hand in all the fixings and that's unsanitary and defeats the purpose of wearing gloves. I told her I didn't want the order anymore and asked her to refund my money, she told me to do it through the app which I couldn't. I went to the subway in Crystal and they made the same order and showed me how the BP subway CAN refund my money so i went back and asked her again, luckily the manager was there this time he was able to. This BP subway is one I try to avoid because the workers don't care and don't seem happy (and I know ppl are not happy all the time) but have some kind of ok customers service. I live very close and probably will never visit this one again. It's never a...
Read moreI ordered catering for pick up through ezcater. Order was confirmed and updates were sent saying it was ready for pick up. When I got to this location to pick it up, they had no idea what I was talking about. The employee called his Manager and they didn't know anything about it either. I had to reorder, pay and wait for the nice and helpful employee to make the large order. Ezcater said they had confirmation from the locations owner that my order was getting done, but the owner didn't communicate to anyone at the store about my order. This was pretty frustrating and annoying. Ezcater made it right with me, but this location's manager never called me like they offered to to find out what happened. My guess is they found out it was the owners mistake and couldn't let me know directly like ezcater did. Thank you to the amazing employee who happened to be there, he was awesome. But I will never go to this...
Read moreWas there yesterday around 7:15pm the BOY who was making 3 sandwiches when me and my mom arrived took him about 15 minutes to make the sandwiches i guess it was a carry out anyway he come from behind the counter sit the bag of food on a rack on his way back he pick up something of the floor gets back behind to counter talking about what kind of bread you want i ask him can you wash your hand he please don't tell me how to do my job HE WAS BIG MAD goes over to the sink to run his under the water no soap so told my mom i don't want a sandwiches he look at me say I'm not serving you get out in started talk real crazy to me NEVER RETURNING Crystal shopping center are the best subway...
Read more