Poor service, poor quality. Avoid this location whatever you do. 5/27/24 I came to pick up an order and paid with visa chip card. The screen said “accepted”. My order amount was 12.33. Young black man that came from pizza making to cash me out stated “it didn’t go through”. Everyone has banking apps available on their phone. I pulled up my account in front of him, what do ya know the 12.33 was removed from my account. He and the small light skinned female with the red tattoo above her left eyebrow proceeded to tell me to swipe my card again for an amount over 15.xx AFTER I ALREADY PAID AND SHOWED PROOF OF PAYMENT.Well I paid, I even showed you my banking app, and your system said “approved” before card was removed. As this is happening the delivery driver comes in, ask if I’d like “anything else”. “No I just want the single pizza I paid for”. He looks at his coworkers in disbelief. He actually reaches in the warmer and gives me said pizza. He then begins to close the gate in my face as I’m talking. Horrible treatment of customers. Not only did it take longer than it should of to get 1 item I’d already paid for, but then to have to be disrespected by the same individuals. How do you hold a pizza hostage?! I will reach out to customer support about my experience also. PAPA JOHNS IN BROWN DEER IS MUCH BETTER. DOMINOS ON MEQUON RD IS ALSO MUCH BETTER. I wouldn’t be surprised if this location closes in...
Read moreThey won’t let you order in person, they always make you order on the app. They messed my order up, didn’t realize it until I got home. Called the store to ask for a refund because I live too far to make the drive back. I was told next time I’m in the store to just stop by and speak to the store manager. Stopped in the store next time I was in the area, which was 3 weeks later. Store manager Elijah said he didn’t speak with me, doesn’t know who did, even though I showed him my order and the call on my call log. Refused to rectify the issue and told me I should have come back sooner. I would have had the person on the phone given me the correct...
Read moreI ordered in app. While at work and left on my lunch break to find out that no manager had arrived at the store yet. When I asked about my order the worker repeated over and over. My manager is on the way. Apparently they can't make any food without a manager being there. In any case now I get to check and recheck my credit card to make sure that they take off that charge. What a great lunch thanks domino's!
Edit : I just called back an hour and a 1/2 later and the Manager still has not arrived. Can anyone just put their pants on and go to...
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