Subway — Restaurant in Brownsburg

This was an online app order and a horrible experience. I was on the Whitestown Subway in the restaurant and wanted to use the 30% coupon. Employee told me it was online app only. I proceeded to use my phone to order this sandwich. Since I was in the Whitestown Subway, I assumed like most other fast food apps, it would use my location to identify where I wanted to order. Most other apps also prompt you to confirm the location. Subway app did neither, it just defaulted to the last place I ordered with no prompt. To say the least, the order went to Brownsburg Subway. I noticed only after the order was made. I called within a few minutes to the Brownsburg store and to have them not make the sandwich because it was 25 minutes away and I would not be in that area for awhile. He said he would not make it but he could not cancel. He told me I could cancel on the app. There was no option for me to do so on the app or online. I told him this probably 5 times and he kept telling me to cancel it. I tried to get the Whitestown store to just make it because I was hungry but they said they couldn't.. Most places will cancel the order if you do not pick it up so I was just going to let it go until I realized the Brownsburg store marked it as picked up even though I hadn't been there. I called Brownsburg and he said he had to make it and throw it away. I said I was just going to come later and get it. He said they would remake it then. I also tried to order another one but it wouldn't let me use the 30% again at Whitestown. At this point, I felt ripped off and decided I'd just go pick it up later when I was in that area Brownsburg. So I had to wait another hour before I went there. When I went there, the guy tried to make it sound like it was my fault that he made a sandwich and threw it away even though I called him right after the order and told him to cancel it. He made the sandwich but it barely had any meat. To say the least, I really did not enjoy that meal. This will be a good...

The people that work here are always pleasant and helpful but this restaurant is absolutely the CLEANEST, most organized and most tidy restaurant I have ever been in. I travel every day for work so I see the inside of a lot of restaurants and none compare to this Subway. I look forward to working in this area every time because I get to visit this Subway and I visit this location faithfully. I've told them this myself but it is so spectacular that it is necessary for the rest of the world to know as...

this location is THE WORST.. I ordered a footlong BLT (bacon, lettuce, tomato) and they gave me bacon on bread and then told me “oh well you didn’t ask for veggies”.. i asked for a B.L.T… i didn’t want anything added or substituted.. they told me over the phone that theyd comp me a 6” inch and then when i came back they said we never called (regardless of phone history) and wouldn’t even do what they said.. $13 for bacon on bread.. i couldve gotten a giant pack of bacon and a loaf of...