So, I’m a local here and remember when I was so excited at hearing what fat shack was all about and having one in town.
Honestly though, I can tell you that after having tried them over the years of them being here I just get more and more disappointed. My most recent order, however, takes the cake.
It’s simple. An app, two entrees and a dessert. No drinks or fríes/onion rings, just a sandwich and tenders. Fried pickles, and cheesecake bites. I will say the fried pickles came out perfect, and the tenders were okay but the other half of my meal.. let’s just say could have been a lot better.
I will also mention that I used the delivery option on fatshacks website, thinking like pizza chains and local Chinese restaurants it was through the store. To my dismay, it was a storefront delivery with doordash. I, personally, have never had a good experience with doordash so I was worried that I would either A: Not receive my food (as happened before) B: My food would be tampered with (not necessarily fatshacks fault) Or C: I would have longer wait times and receive cold food.
As you could have possibly guessed it, I did have double the wait time as originally quoted but I don’t immediately blame the restaurant itself. It is in fact a Friday night between 10-11 so I do expect a bit of a wait. I will say though with it being delivered I live 2.0 miles from the store.
Anyway, back to the food. I ordered a 9” cheesesteak and added Mayo, lettuce, and tomato to it. I received and regular cheesesteak with none of my additives and lukewarm. Which, the cheesesteak was for myself personally and not of my party so I will admit that I am particularly sad that my food was not to order. Cheesesteak bites, a larger order comes 5 to a back. These were to share, and who doesn’t like cheesecake? 3 of the 5 were good, one was busted open and everywhere, basically only have a cheesecake bite, and the 5 one was literally just empty fried dough. Paying 8$ for that before taxes, tip, delivery and surcharge fee - that they don’t mention until the final page when you process your order - I would love to at least have those right.
Fried pickles were on point and delicious, no problems there. The tenders were okay, smothered great but I got two decent sized ones and the rest were about the size of toddlers foot, a total of 6 in the box.
As I mentioned before, I did not expect the delivery to be through doordash, and my delivery time went from 20-30 minutes to over an hour. Partially the restaurants fault, according to the tracker and the other the driver but ultimately I try to avoid any doordash/ubereats when I can due to the reasons above.
If you are going to give fatshacks a shot, I recommend doing a phone order, online pick up or just go in. I’ve had better luck with that as far as quality and timeframe but even then try to avoid peak times. Also just do yourself a favor and avoid the delivery. Do NOT recommend.
All in all, the food could use a little more love and attention in the prep and cooking department. Seasoning too, for sure, but they didn’t completely flop. It’s just every time I’ve gone it’s always been something or another so I believe this will be my last time. If you want to risk it, they do offer good options but at the chance of it being prepared right or you using your entire lunch break waiting for the food. Take that gamble,...
Read moreI live in the area and visit the barbershop next door. There was a little wait for the barber and since it was lunch time, I was hungry, and I had time to kill - why not try a place new?
To start I'm a little of a foodie who worked in the restaurant and bar scene for over 7 years, and the name of the place had me intrigued for some gluttonous indulgence.
Upon walking in the staff were very responsive and warmly welcomed me to the restaurant and greeted me. I told them it was my first time here, so I spent a minute looking over the menu and chose the regular size philly cheese steak. I asked if it comes with fries and a drink – no its an upcharge for a meal, so I decided to do the onion rings and soft drink combo. The meal came out to be a little over $20. I was pretty shocked by this, but thought maybe it’s really large portions or maybe this is the best damn food I’ll try all year. I go ahead and swipe.
5-10 minutes later I was greeted when an even friendlier member of the staff delivered my steaming hot food. She brought me ketchup and asked if I needed anything else – I declined and thanked her.
The Cheese Steak: It came out rolled in a hoagie style bun, wrapped tightly in paper, and cut into two pieces. Each piece was a little longer than I had imagined, but was rolled pretty thinly and I thought deserved a little more filling or even a wider piece of bread. The bread was truly unique. It was thin, very soft and subtle, and somewhat creamy at the same time. There was baker’s yeast on the bread adding a little extra flavor, but it seemed like it was missing something.. perhaps a little toasting or flaky edge. The filling had a decent flavor with plenty of peppers and onions and a yellow cheddar blend was mixed well throughout. However, the meat seemed to be lacking in quantity and flavor. A little more seasoning would have been great, and the sandwich itself was only slightly thicker than a hotdog. Overall, the sandwich was very average.
The Onion Rings: I saw a photo of the onion rings on the website and knew that I had to try them. Unfortunately, this is where the ball was dropped the most. To start there were only about 6 medium sized onion rings with about 4 tiny end piece type rings – I was certainly shocked by considering the price. The breading on the outside was cooked to perfection with a nice crunchy shell, but the inside was overly soggy and soft. There was no added salt making it very bland, but the worst part is they seemed to be cooked in old and burnt grease. It left a terrible after taste which I could not continue eating.
Overall: The staff were the best part being friendly and welcoming. Regrettably the cheese steak was average at best and onion rings needed a lot of work. For over $20 for a single meal next to a college campus, I...
Read moreOk so there's a lot going on at the College Station FS. Went in around 5-5:30 with my wife to get our family dinner. The entire restaurant was disgusting. Greasey floors, counters, walls and doors. Sauce smears on the tables, dirty stools/ chairs trash and napkins lying on floors and tables. The older woman at the counter couldn't ring our order in for some reason and had to do it 5 times, still not getting the order right. She kept going into the kitchen and asking the guy there, assuming he was the mgr, how to ring it up. It took almost 20 minutes to order, luckily there was nobody else in the place. Finally I just gave up because we wanted to get the food home and eat. Then it took almost 30 minutes for the food to be made. I'm guessing the bulk of the food sales are online, because people kept coming in and picking up food but ours never seemed to get done. Finally the woman said it was ready and apologized for the hour it took, offering us free fried oreos for the inconvenience. We declined and just bolted to get home to our kids we the $80+ meal of sandwiches and fries no drinks. Only to find that my double bacon cheese burger was no where to be found. I called and spoke to a man who said, he remembered, and apologized, he'd write it down and put it in a folder, so I could come back later and get it. Because after waiting for an hour, I had no desire to go back and wait another. I went back to get it and the only person working couldn't find anything. The restaurant lobby, kitchen and seating areas are still filthy and disgusting so it is the norm and not a one time thing. The girl working called the guy, who is the mgr and he couldn't help her. So I left because my family had said the food was just OK, and if I have to go through all this it's not worth it. I did want to leave a review for people to know what...
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