BigFoot Java — Restaurant in Buckley

I stopped here on the Friday morning after the recent “bomb cyclone.” I still didn’t have power at home so I was looking forward to a hot coffee. I got 2 drip coffees, one for me and one for my husband. I don’t remember the sizes but one was likely a 20oz and the other was likely a 12oz (or close). I dropped his off at his work in Buckley, not far away at all. That’s when I realized the coffees were only lukewarm at best. Hot chocolates for little kids are warmer than these coffees were. Unfortunately, I didn’t have time to go back and wait in line again to get replacement coffees. Warm coffee would always be a bummer for me but what I keep wondering is, how long does coffee need to sit in a thermal coffee dispenser before it gets that cold/warm? Was it still there from the night before? That grosses me out. I’m still giving 4 stars for service though because the young woman who helped me...

I would give the worst possible star the only one I could give is one. The customer service at the buckely location is horrible. For the past few drinks we have been paying for two drinks but the points getting counted for one drink. I am angry when I brought up the situation to one of the associates at the buckely location she told me there was nothing they can do that I have to contact there corporat action to get it resolved. She then gave me the gift card that was suppose to have the corporate number on the card didnt I called back she claimed she didn't know it was not on there but also could not provide me with a number I can call to get my situation resolved. I hate Starbucks don't like giving them money. Sounds like big foot java don't give a dam. I don't like being stollen from. Big foot java is terrible with customer service. I won't be back to any of...

I only come here because I received a gift card for my b-day. The service is not so great, even today the morning 2 girls were not super friendly, neither of them smiled, seems like they don't have the time even though there is never anyone there when I go after dropping my son off at school. Maybe just bored because there are 2-3 employees working at one time unnecessarily, and they have to split those tips? Not sure, however I bartend on the weekends and understand how tips work, maybe they're new to customer service? I even stopped in once at 3:30 am after work and the service was lacking as well. One time they said they couldnt take cash? It's taken me 10 months to use a $50 GC because the service is snooty and the...