The staff and managers here are an unhappy lot, sometimes rude (managers in particular). The store is not well run. Orders often take longer than they should and are served with things missing, wrong, or forgotten. Breakfast is a mess, they run out of biscuits early and often. I ordered a milkshake and the manager lady shoved it at me with no whipped cream. She liked at me like I was in the wrong, when usually it is served with it! They ask if you want cheese on your Whopper but don't tell you that it costs extra ("You want cheese on that?" as opposed to "Would you like to add cheese to that?") When they get an order wrong they are not apologetic at all. Tables are often dirty. Smiles must cost extra.
Andrew Taylor's review below mirrors an experience I have had as well: lights on, sign says open, but no reply at the drive thru. On another visit, I ordered a milkshake, but the lady just said, "Shake machine was just cleaned." Well that's a good thing, right? No, what she meant was that they've shut it down for the night. Apparently I was supposed to deduce that from her one-phrase reply. It was not right up against closing time or anything.
But if you come in on a good day, the theme is retro 50s, which is fun, with nostalgic signage, an antique gas pump, and an Elvis mannequin. There's also a kid's play land outside, and cardboard crowns available for the asking. Food is cheap and coupons come in the mail.
On the whole, though, you'll have a much better experience at Vineland's two other Burger Kings, or at the McDonald's you'll encounter on...
Read moreUPDATE 08/20/2024)
not perfect but way BETTER
prior review
ou can put a new box wrap on the outside but underneath.. with no internal improvement, it's still not anything near a present or prize..
Read below for updated review based on 4 stops since restaurant update.
Prior feedback::
Used this Bk many many times.. daytime, evening.. major fan of the Whopper with cheese & bacon.. food is consistently visually presentable, hot, & fresh, the fries are right on the Bk money..Luck..
Update :: 02/18/2022 some improvement noted .. order board working, lot finally finsihed.. food order correct.. large fries not overly full, whopper sandwich a bit sloppy but correct & tasted very good, straw included .. plenty of ketchup ( but it does contain HFCS) ... soda lacked in cabonation,, still I upped my review 1 star to average this day.
Update 10/03/2020
Still kicking it.. I probably had 25 burgers over the past year.. I went through $150 in gift cards so far this year right here @ this bk.. biggest problem encountered:: consistently getting enough or any ketchup in my drive thru bag for my large fries..
THIS BK HAS...
Read moreOne thing I did not like and I'm not sorry about it. I feel like I owe the public the truth. Ok, I was at this particular Burger King in Buena. I went through the drive thru. I ordered my food and drove around to pick it up. As I waited for my food, I spotted the manager turn her back from the customers in the store, take out some kind of white tube, dab her finger on it and then proceeded to put the same finger with whatever the stuff was and rub it on her front tooth. After she did that she wiped her finger on her uniform. She then went to get a bag, walk to the fry station and filled an order. She did not wash her hands at all. She just continued to serve the public with her nasty germy hands, like it was ok to do that. She was a manager. I know because she had on a black uniform. She had blonde hair and she's kind of tall. As a manager, she should practice the OSHA procedure of food safety. She did not. I will not be going to that Burger King anymore, because of what she did. She could have gotten so many people sick by...
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