I just left the Buena wawa and while it is my home store I cannot be more unsatisfied. I stopped in on my way to work got gas and went inside to get a latte. Now the lady behind the counter Khadijah was busting her butt working while everyone else was standing around messing with bread. There was a drink order in front of mine. So Khadijah asked the manager on duty Vanessa to help. Vanessa took her sweet time putting on gloves then she had to find the wipes to disinfect the machine which i think is kinda gross using those disinfectant wipes. I ordered my drink at 1027 and received my drink 10 mins later. And when i finally got to work which i was 10 mins late to all i taste is caramel because the manager can't measure a simple drink and had to steam more milk which probably contained more caramel then milk. Then Vanessa overloaded my drink with cream that she took time to clean up and double cup it. Very unsatisfied customer and probably will only be back in the morning when the workers...
Read moreI gave three stars because there were two gas attendants and one deserved one star and one deserved five stars. The girl who was supposed to be covering the part of the gas station that I was at was just trying to hide in the vestibule, and it wasn't even that cold. the guy in the other part of the gas station was so good that twice he actually came over and serviced this girl's customers because she didn't even notice they were ready for attention because she was hiding the vestibule. You need to give that guy a raise, because he saved your store from sending someone away with a perception of disgust for the whole place. He's the reason I know that the problem is really just that one girl. I'm not saying she's a bad person or anything, I'm just saying she's neglecting her job. Again, because of that guy, who is an ace, I have a great feeling about your store, despite seeing detestable service from one of...
Read moreThis Wawa is the best! It's a Super Wawa, which means they dispense gasoline. The store is clean and modern and well-stocked. The staff is generally friendly and service is usually quick. The bathrooms are clean enough, usually. Gasoline is usually cheaper than any other Wawa stores, though the gas stations across the street beat them out by a couple cents. Wawa fuel attendants do speak English though, and that's worth the extra pennies per gallon to me.
The worst thing I can say is that they are a victim of their own success: when it gets busy, you can't find a parking space, and at peak times, you may have trouble finding an open gas pump. This isn't helped by thoughtless, selfish customers who leave their cars at the gas pump while they go into the store to order food. And the store replaced one fuel island with diesel pumps that usually sit empty while cars circle around like sharks in a...
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