BurgerIM (HALAL) Best Food in Town — Restaurant in Buffalo

I order a kids meal crispy chicken tenders for my kid , chicken gyro with tzatziki, sauce on the side && a philly steak calzone with an 8 piece order of chrispy chicken strips. The only thing that was good was chicken strips n tenders not to mention there actually the same thing but if I was order the tenders like I was going to for myself it would have been different price for the same thing. The fries were very soggy. My son didn’t eat it at all . the chicken gyros wasn’t a gyro .. the pictures that’s advertised on the app and how it’s normally supposed to be is not what you going to get. You’re going to basically get a steak sub on a pita. No lettuce if it was I couldn’t tell like 4 big chucks of diced tomatoes they had sautéed green peppers and onions on the gyro not the mention the chicken was dark and basically chopped/diced the only thing that’s support to be hot on a gyro is the meat n pita not the veggies n they usually don’t come with green peppers …. I took two bites and was done . I didn’t even bother eating the calzone because I was so upleased with the gyro and I’m a hospitality major restaurant management so this was very disappointing. The reviews fooled me. Not to mention I only had my son sauce on the side and another sauce but it was ranch instead of blue cheese and they never put the Buffalo or tzatziki in the bag . Not to mention I paid $45 for this meal, so I was very...

The problem with going to hamburger bar when you're hungry is that EVERYTHING on the menu looks good to you when you see those pictures on the screen.

I definitely faced this issue as I walked into this well lit, modern franchise on Hertel Ave in North Buffalo.

Picture this- I walk in and am immediately greeted by the staff person behind the kiosk. Meanwhile I am standing there salivating and vacillating over the myriad of choices presented before me. I begrudgingly wave to the staff person that I need a bit more time. I mean salmon burgers, crispy chicken burgers, lamb and vegan options- Dang!

Thankfully she understood that this was going to take some deep thought on my end.

I calmly walk back to the kiosk and ask her... "If I wanted one burger to rule them all, what would it be?"

"Spanish beef, that's my fave. Its something you can't get anywhere else. Plus it's spicy."

Got it- beef + Fire makes James a happy guy.

The Spanish beef is a jalapeno burger with jalapeno aioli cheese and awesomeness.

The fries and coke freestyle machine completed the combo and we're off to the races.

Get the burger, Or else

The burger while not hand made, you can tell has never been frozen. The fry circles are nice and tasty and don't have a greasy taste.

My sole gripe is that the mens restroom was put of service. After that everything worked there like clockwork.

When you go, tell them Saint James sent...

Update** I've come back 3 months later on a whim. I made the right decision because looks like there is new management. The folks up front seem much more coherent and accommodating. The service was quick and correct. Glad to see the changes made here. My go to place now. Thanks folks.

Was super excited to come once I heard about the halal burgers. I came with some friends after work around 10pm, made a pretty simple order. Food literally came 1.5 hrs later. The GM came and apologized and offered a free meal (hence the 4 star). The wait was pretty awful since I hadn't are all day just to enjoy the food. There is a younger woman up front who looks very confused all the time. She sometimes did not even know what they had in the menu. Anyways after waiting what seemed forever I ended up getting a head ache and feeling pretty sick. The food was good. There's a great variety of burger options.

Came back a second time for the free meal and the experience was much better. It took about 25 minutes and we were able to enjoy the food. Id...