KFC — Restaurant in Buffalo

I am not taking this experience lightly I'm posting about 3 visits. The first was lunch time 10:30 am every single staff member was outside in the back smoking they took 5 minutes to go inside after they seen that was in drive-thru line then the drive-thru lady had an attitude and was rushing me to order of course I got home the whole order was messed up it was supposed to be four pieces of chicken there were only two the chicken sandwich had pickles when I specifically tell her no pickles and then they forgot the french fries I understand mistakes but it was too many on top of that the drive-thru lady was rude because I interrupted her cigarette. Second attempt it was on Tuesday was trying to get that special on the chicken I asked for Krispy they gave me original and this time it was only five pieces of chicken I need I think they need to start hiring people with at least high School diplomas because someone can't count third visit order a 4-Piece meal with macaroni and cheese for the side one container was empty there was no macaroni and cheese in it the other macaroni and cheese was burnt about time you get home and check your food and you're exhausted you don't feel like driving all the way back to complain and get your order fixed no one ever answers the phone and when I told the drive-thru girl once before about my problem I would advise for everybody to stop going to the one at delavan and Fillmore they may have got a facelift but the...

I ordered from here through door dash only to be told by the driver once they got to my house after two drivers were sent to get my food that the staff said that I would have to request a refund for my sandwich. No reason why the other food I received was cold. I tried to call the store because my first answer said that it was taking too long to get the food and they were sitting there for about 15 minutes. My place the order at least an hour before they closed. Have a feeling they just didn't want to make this food for me. We'll never be going here again. Don't even know how they're still in business. The picture is what we did get and after a few bites of this noticed that it smelled funny and also started to make them sick. Avoid this location if possible would give zero stars but had to give at least one to...

The food is good, however they are forever running out of something...usually chicken, go figure. They forgot an entire meal that was ordered. It wasn't until my husband got home that he noticed so we had to drive all the way back. Another time, I was asked to pull up and wait on my ordered. Once it was brought out, I checked the bag and noticed they forgot a side. When I backed up to the window they informed me it was because they ran out, however no one bothered to tell me or offer me anything else. Good thing I remembered to check the bag that time. I did end up choosing another side. Like I said food is good when they haven't ran out of it, but they require a lot of hand holding. I only go here if I don't feel like riding out to...