Tim Hortons — Restaurant in Buffalo

Needed to use the bathroom while I was here. Walked in the men's bathroom and it had an AWFUL smell and the toilet was filled to the top with a MASSIVE amount of dookie. So I was just gonna use the women's which I usually do in emergencies (I have IBS) especially when there is a lock it's typically fine. But this time I was going to ask to be nice in case someone came in I didn't wanna scare anyone. But the child working proceeded to stutter and say "I can't have that, do that, have that, have have that you can't do that" I asked why he couldn't just lock it for me. Well it doesn't have a lock. I can put a chair in front. Nope I can't do that either. I said can you just STAND in front for 2 minutes. "No" he said. I was being kind to let them know I was gonna use it and they were very rude and could have accommodated me for 2 minutes. I don't EVER write reviews. This place SUCKED. Don't go here. There is a Tim hortons 2 minutes away that is much...

This is not even one star but it would not let me post anything without a star. Apparently the concern is not that great, the overnight guy is STILL there... the most rudest person in customer service I have ever met... He literally let out a huge ughhhhh when we walked to the counter... sighed the whole time, was super exaggerated in his condescending tone and the food was absolutely disgusting. The biscuit crumbled in my hand and the sausage was so overcooked it was like rubber. When you spend 10 hours in the ER worried about your loved one and that is your only choice and you are subjected to absolute horrible customer service and food you can't even eat it makes you wonder how concerned management really is... Pretty sad how easy the money grab is by having a customer base that consists of hardworking hospital staff, patients and loved ones with zero choice...

Everything I got was fantastic, firstly. Also, the woman with the glasses and ponytail, was so sweet & helpful. I was coming in afternoons and evenings, Thurs-Sun. She remembered me through my few days there, asked how my family was & followed up, and gave me great product. It was so nice during a crazy time for me. Also a new guy was training and helped me twice and was great! (At one point during a different time, I was in the lobby on the phone and heard someone yelling loudly about a coworker they were unhappy with. I don’t believe they were working as they didn’t have the uniform on but we’re behind the counter. I hope it’s sorted out for them truly, but I’d be a little quieter next time we’re shouting our grievances in the hallways of a hospital,...