Tropical Smoothie Cafe — Restaurant in Buffalo

Placed an online order for an island green detox smoothie on the app. Picked it up and took it home, Nothing was coming through the straw because there was so much chunk in my smoothie. I had to take the top off and eat it with the spoon because there was chunks of ginger, kale, spinach and ice. Nothing was blended consistently. I spoke to someone who sound like a child on the phone and claimed to be the manager, told me to come in and get a free smoothie and let them know that "a manager" said that it was okay But refused to leave his name. I receive no apologies and he hung up on me before I can't even finish talking. I more than likely will be making my own smoothies at home from now on, I don't even care about being a rewards member at this point because I got treated like crap today and I would rather spend my...

I’m not sure if this is the correct one but it’s supposed to be for the one on Delaware in between Chipotle and Jersey mikes(still pending) I just wanna say that the girl with the two braids like Pippi long stocking is amazing. I watched her this morning handle that line that was just never ending by herself. She didn’t get frustrated or overwhelmed. She greeted every customer politely even tho she was doing the job of 3/4 people. She stayed calm and got every order out as fast as she could. Even when the door dashers were bugging her about their orders she remained polite and professional! Good job girlie...

With everything going on lately you would expect anyone working in the food industry would wear a hair net and gloves. I was is your latest Cafe on Delaware ave in Buffalo NY. Music was so loud I got a. Caesar salad instead of a chicken Caesar wrap.I noticed multiple employees digging bare hands into the ice and ice cubes sliding down their hand and wrist with no gloves. On top of that long hair with no nets dangling over the fruit station. Is this the company standard? The food and drinks are amazing. But when I was in line other patrons they were also were commenting with the...