Starbucks — Restaurant in Burien

Wasn't a drive-thru which is unfortunate that Google doesn't flag as a grocery store Starbucks. This place isn't to standard for Starbucks so the execution results in inconsistent experiences. Starbucks needs to work with its 3 party locations to help them be more like a typical Starbucks. This is bad franchising in a niche market. It's cheap and very concerning for the brand. The location wasn't friendly or inviting. My drink order a cold brew with extra heavy cream wasn't made to Starbucks standards. The Safeway employee getting waters was served faster than my friend and I. I appreciate that these are bigger problems then this location can fix. The people who own the Safeway need to stand up to demand more from Starbucks to help make this location successful and listen to the brand ambassadors that will try and make...

The employee at the Safeway Starbucks off of 128th in burien with the name Dana sucks. She was rude as hell. I showed up there at exactly 6:45 p.m. . They close at 7:00 p.m. . She's doing the dishes I asked her politely if she could make me a drink and she sat there and shrugged her shoulders and whipped her head around and complained that she had to make a drink and she lsaid that they're short staffed and she could not make me a drink. There's always one person there not to so the short staff theory does not hold water. I asked her to make me a hot venti matcha green tea latte and she made me a iced venti matcha green tea latte so she didn't have to clean her machine again. That's not my fault she does not need to be working for Starbucks she should go work at a place that does not have human...

Update: She remade my drink only to hand me this... See photo

Awful service. I often try to avoid this location, but couldn't today. So, I called after I realized my drink was incorrect, Rosie answers the call with, "Hello" as if it were a personal phone call. I explained to her my drink was missing the syrup. She insisted she added the pumps. I politely asked her if she would remake my drink when I came by again only for her to reluctantly say, "If you have a receipt I'll remake the drink". Seriously? Rosie, if a customer says their drink is incorrect, please just remake it. I have ordered the same drink for years. I know what my drink...