Dunkin' — Restaurant in Burlington

Literally awful service and your employees need way more training. I was gracious because you guys just recently opened but I’ve gone 7 times and my orders been screwed up every time. Gave me the wrong drink size once, made the wrong drink 4 times, forgot my donut once, gave me the wrong donut twice, and they literally gave me a smooshed donut the last time I went AND your employee was talking shit about us on the mic!!! Like totally unacceptable! He literally couldn’t take a simple order and it took him forever to put it in and then when we were pulling away he said “those people were literally so confusing” we literally ordered three drinks with no modifications and 3 donuts….Nothing about that is confusing lol. I’ve worked a drive through window before and it’s not that hard….I was happy to finally have a Dunkin in Hebron but I’ll definitely be making the drive to literally any other location next time…… There’s a reason this Dunkin...

I came here for my wife’s morning coffee and they messed up our entire order I got the Halloween munchkins and the Halloween donut they didn’t have either so I asked for jelly munchkins and a strawberry iced donut and the gave me a jelly donut instead of my munchkins and a strawberry donut. My wife’s coffee was wrong tasted horrible and my daydream refresher was awful idk how you mess that up it’s three ingredients but somehow they did. And I also got hashbrowns for my wife and they were like hockey pucks. I will definitely not be back. Definitely sticking to my 42 Dunkin. I guess that’s what I get for cheating on my normal...

I went in there today got a large caramel craze latte with extra caramel, both the caramel syrup and caramel drizzle. They only rang me up for the caramel syrup, so my drink was wrong and then they stacked my donuts altogether and so by the time I got to work it was completely ruined. I continuously get ignored and never greeted while others get graded and they also receive help. I have to wait around maybe 10 minutes to receive help. I’m never going back Rudest stuff...