Taco Bell — Restaurant in Burton

The food was as good as Americanized Mexican food ever is.

However, the new remodel was designed by people looking for the blandest, most boring look possible. It's right up there with the new look McDonald's has adopted, but worse because Mexican should be bright and colorful. The entire restaurant inside and out is white, grey, and black except for some stylized hot sauce packets on an inside wall that look like a somewhat talented high school art student's project.

The booths have mostly been replaced by vaguely modernistic tables and chairs. There are four or five booths left and were apparently designed for bariatric customers because both I and the person I lunched with had to sit on the very edge of the benches to reach the table. A 500lb person could fit - one on each side of the table - very easily.

The menu has been ensmallened to a degree that it is nearly unreadable. I believe that there are calorie counts provided but I could hardly read the items and prices - obviously Taco Bell doesn't want its customers reading about the calories in its offerings.

My takeaway is that Taco Bell's target customer population is colorblind artistically apathetic youth who are morbidly obese but don't care about value. One small example of the value careless consumer Taco Bell is seeking: the beverage cup sizes have decreased while the cost has increased. This isn't a subtle redesign of the cups, but absolutely blatant size reduction. The new large cup is the old medium. This strikes me as odd since whenever I go to a local Taco Bell, the diners are usually older people seeking inexpensive meals. All of those diners seated around us expressed their distaste for the decor and everyone in line complained about the font size on the menu. The person who took our order stated that she frequently reads the menu for people.

I don't think we will be returning...

They lied to the police and told them that I cracked their door. I didn’t…I have on crocks and I weigh 100 pounds. I was only trying to tell tell the lady that I was in their parking lot with two flat tires and I have a tow truck coming and she refused to hear what I had to say, I was only doordash, I don’t eat Taco Bell. I kicked the door, but I didn’t kick it to where I would crack it I had on crocs so I couldn't kick it to where I would crack the door. I proceeded to wait for my tow truck and they called the police's for no reason I was in a parking lot. I didn’t do anything to the people at the Taco Bell at this location. I just waited for my tow truck, I when the police arrived they didn’t wanna hear anything, they put me in cuffs instant. They don’t wan to hear why I had to say so therefore, I called him, racist and he got upset that I called him racist. She was racist as well. That Taco Bell is pure racism and he got upset. All I gotta say is you could’ve just took me to jail if you had something on me, but you didn’t have anything against me I asked you to give me a sobriety test. You didn’t even wanna give me a sobriety test because I wasnt drunk. I was just emotional because I had two flat tires and all I was trying to do was tell that lady that I had two flat tires and I was down in their driveway and I just wanted to Inform the crew members and a supervisor or a Manager. I didn’t mean no harm. I didn’t even do anything. I didn’t put hands on hurt or anyone, I didn’t Vandalize their property. I did not break that door. The door was already cracked however, when I arrived to that the door,, it was already cracked. I saw the crack, I should’ve recorded myself before I walked up to the building. I will be there in morning to collect my vehicle. Ps. The POLICE told me to leave my vehicle there. Thursday....

The drive-thru person (I think it was the manager) was rude when I questioned why the drink was not filled to the top (there was at least an inch of air between the drink and the lid). Then when we got home and started to eat, the chips (that we paid extra for) tasted like cleaning chemicals - like someone had sprayed them with some sort of chemical. When I called the store, the manager (she said her name was "Divine") told me that they must not have changed the oil in the morning - and informed me that she didn't open up...and left it at that. I explained that the chips did NOT taste like bad/old oil - but like chemicals. She again said it was the oil. Finally I said that we had paid extra for the chips and cheese - which were completely inedible - and she finally said she could replace them with cinnamon twists or chips & cheese. I told her we'd come a different day. Bottom line - terrible customer service, horrible food, and ridiculous claim about bad/old oil. (I kind of wonder if she got pissed when I questioned her about the drinks and then went back and spritzed our chips with some sort of cleaning product.) No matter what, I just hope neither of us get sick from tasting (and then spitting out) the tainted chips!...