Wendy's — Restaurant in Butler

This is normally a go to since I live down the street but today gave me the “ick” so I will not be returning. Not only were people rude but when we had our fries (the top half tasted ok) it tasted the way PineSol or some other chemical would smell. Not only is that disgusting but very dangerous. Did you spill cleaner/over saturate something in cleaner and not wait for it to dry? Did you recently clean with your hands then touch our food with those same hands that have cleaner on them ? Did you straight up drop on the floor and just put them in anyway? None of those answers make me feel better. Yes I’m aware food is prepared without gloves- that’s not my issue. The issue is cross contamination of...

The food is not the issue it was delicious. The service was awful. The teller at the register barely opened the window and explained that I wasn't able to split the transaction between a gift card FROM WENDYS and my credit card. I got to the second window and I got my meal including a frosty and I had to ask for the spoon to eat my frosty. My little sister asked for a fork for her meal and we had to get three different people to explain that I want a FORK not a second SPOON. Language barrier during the lunch rush come at...

First of all, I love Wendy's. It's the best quality fast food out there. However, this particular location has screwed up my order more times than not. Where I live, its practically the only thing to get on my way home after work without going out of my way.

Yes they're fast but does that matter when my order is rarely right?

I eventually went inside to order 1 day and was clear I wanted a #13 which is the Asiago chicken meal. It wasn't until I got home I learned it was not correct.

Worst location...