Nautica Restaurant — Restaurant in Cabo Rojo

This was one of the worst meals I've had. I'll start with the good, the mamposteao rice was good, that was it. Puerto Rican food is known for being really flavorful, it is characteristic of this cuisine to be prepared with different types of seasonings which bring that unique flavor, of which this food had none, not even salt. In all my years I've never seen my sister add salt to her food until now. She got the salmon with mofongo, both horrible. The salmon was prepared without any kind of seasoning, it had no flavor at all, the mofongo was boiled, also no good flavor. I got a chicken breast, again it didn't even have salt. I guess they just thaw the meat, throw it on a grill, add nothing and serve it, the same with the fish nuggets we got for our grand nephew, that boy would eat anything you put on a plate in front of him, he didn't eat this at all. BTW, the price on the menu for the fish nuggets was 8.95, when I went to pay the check I noticed that they had charged me 10.95, I asked why they were charging me more, she said the menu states prices are according to market prices that day, I know this is something that's true, but not for cheap fish, it did say that on the menu for the really expensive stuff like lobster (although everything here is really expensive), and when that's the case there's NO price on the menu, since it depends on the market price, duh! But, I still had to pay it. Then there was the service, or should I say the, disservice? What's the opposite of service/good service? The service was awful, non attentive, dismissive, I could go on but you get the idea. We still left a gratuity, because we are that kind of people, but it was less than we usually leave for good service, which this was not, and although we are not wasteful, there was a lot of wasted food that day on our plates. So, this was the first, last, and only time we visited this "restaurant" never again, and DO NOT...

How can I start with our experience at this place, first of all... it was packed, pricey and under staffed ( which we understood and made peace with). we waited about 20 to 30 min to be seated, we had a really wonderful ocean view which is why I have Atmosphere 3 Star. The waitress did not come say hello until 20 min after we sat down, she explained they were behind and under staffed. We said it's ok we understand, let's start with some drinks ( waters and 3 other beverages) at the same time we placed our appetizers order. 30 min later our appetizers come one by someone else, but we have not gotten our drinks yet. We ate the appetizers and at this point we noticed that 3 other tables had been seated after we placed our drinks order. These 3 tables sat down, got greeted, were given water and some sort of bread basket and we still had not gotten our drinks. One hour and half goes by after we sat down to eat at by now we are all done with the place. HUBBY walked up to the waitress and proceeded to cancel our order, she had the nerve to say she told us the restaurant was busy. (She forgot our table) We understand that restaurants get busy, our problem was not getting a glass of water while we waited patiently which we did for over an hour and half. Especially after seeing that other tables seated after us were being taken care of before us. Not once did anyone take ownership of their error and apologize.... 😡 Overall, the experience was terrible and we can't even rate the food since we never got it. The empanadas and calamari we did get were not that good. Will never return and will certainly not...

I visit this restaurant every time I visit the island, which is maybe once to twice a year. The reason for this is because the quality of the food and the service is good. But the last time (2 days ago) was a disappointment. Me and some family members went there to have couple of beers and some appetizers. Because of Covid restrictions the amount of tables available was greatly reduced. We sat outside on the deck and our server right away made us feel rushed and mortified. She kept coming back and asking us to order even when obviously we were not ready and we wanted to take our time and enjoy our appetizers. I had to ask for plates two times to two different servers and they never brought them. I ordered an “empanadilla” which was undercooked and soggy. We decided to give them a break and come back the next day. Well, we couldn’t get in because they were full at the moment when they clearly had less than 30 customers in the restaurant when their door sign said that the limit was 81.... we put our name on the list and were called almost an hour later.... it’s a shame cause we really liked this place, but I doubt me and my family...