Had a really solid experience at this Whataburger location. The service at the window was polite and efficient, ordering was quick, and the staff seemed on top of things. I received my food fairly fast, even with one truck ahead of me in line. Interestingly, I actually got my order before them, so I ended up waiting just a few extra minutes, but nothing excessive or frustrating.
The food itself was spot on. The fries were perfectly crispy and served piping hot, which isn’t always the case with fast food. What really stood out was that they included six ketchups without me having to ask, a small gesture, but it showed attention to detail and good customer service.
All in all, a great visit from start to finish. Quick service, hot food, and courteous staff. I’ll...
Read moreI made an online pickup order last night from the app. One burger and a milkshake. The place was run by unchecked children. There was a pile of young people in the dining area yelling profanities wondering in and out of the kitchen. Employees spouting profanities at each other. My order was supposed to be ready , according to the app, by 8:45. I asked the girl at the register about my order at 8:45. She checked on it and said they were working on it and it would be ready shortly. I checked in with now a young man at the register at 9:00 and he checked on my order just to find out it had just been sitting back there so they were going to remake it fresh. I’ll not be back to...
Read moreNever been to a whataburger and figured we’d try them out after the Mrs said she liked it when she lived in California ( 30 years ago) I enjoyed it. The covered drive through ordering was nice ( it was raining ) and the menu had something for every taste. I went with the pico de gallo burger and banana shake. Pulling up to pick up our food with a drive up covers area was also a nice touch. The staff was very polite and attentive. After getting our food and parking I found that each meal was in its own bag and the sandwiches were labeled as to what they were oooo and they were double wrapped! No mess, easy to handle and just a great experience for some great...
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