San Juan Frappés-Caguas — Restaurant in Caguas

The menu says to let the staff know about any allergies. In fluent Spanish I explained and had an entire conversation that I cannot have any dairy, I ordered my drink with coconut milk substitution. When it comes out there is a piece of hersheys cookies and cream chocolate and small bits of it blended up. I then explained again that I cannot have milk. She then told us that there was a difference between the “Oreo” and “cookies and cream” shake. Why didn’t tell us that before I she already made the drinks and we paid for them? She did not offer an exchange or any other solution to the problem. She also said she didn’t know the bar had milk in it, admitting to fault. If an establishment is to have an allergen statement on their menu then it is their responsibility to train their employees accordingly. She then proceeded to call her supervisor and we could see her laughing...

The service is easy to understand and fairly quick. Their menu is extremely varied, there's something for everyone! They are also very organized as one need only wait in line, order, pay, and they give you a machine that vibrates and lights up once one's order is ready. Besides that they are delicious. I've liked all the flavors I've...

La Perla was very smooth and delicious. Strawberry overpowered the mango and guava, but can't fault the establishment for what fruits do best. Maybe add more mango to balance flavors more? Still delicious regardless but I was searching for my favorite mango! Service was...