Domino's Pizza — Restaurant in Cairo

I cannot rate the service high enough. I made a mistake for an online pick up order for my students' Christmas Party. Long story short, I was a day early! Alicia and Nehemiah were the only two working in the kitchen that day. It was Thursday before Christmas Break and SEVERAL schools and businesses were having parties and ordering from Domino's. Those two were hustling... HUSTLING... I was so impressed with that in the first place, but I became much more impressed when I realized my mistake, and I would have never asked them to squeeze in 14 pizzas on top of their busy load. Alicia looked at me and said that they would make it happen. AND THEY DID!!!! I watched them work together, interact with customers, etc. and were extremely pleasant and seemed unbothered by with what I would have considered a stressful day! Shout Out to Alicia and Nehemiah!! They saved the day and 52 kids...

What a joke of a restaurant! Placed my order online, when I go to pick it up there was no one wearing a hat in the kitchen or mask when talking with customers. I was ignored by the workers for the first 5 mins I was there Then I was told that they weren’t taking anymore orders even though they didn’t close for another 45 mins!! The ‘manager’ for the night was rude! I was told that “I have to clean and once I start cleaning and putting stuff up I’m not making no more food, sorry! I got 2 more hours worth of cleaning, I ain’t got time to be standing here arguing with you. Plus I never seen you around here anyways, everybody know we don’t take no more orders after like 12!” This is the worst customer service I’ve ever seen!!! If you are going to stop taking orders at a certain time then post that as you closing time also hire employees that will actually serve your...

Put in an online order at 10:56 pm, waited 45 minutes, the app still said preparing order, so I went to the store and told her my name for the order to see if it was ready and she told me it was just now put in the oven. They were not busy when I arrived to the location. The lady asked me if I wanted to cancel the order very happily because she saw I was frustrated. She didn’t give a care in the world about me or my business. This is the people we have working in fast food now, lazy, entitled and don’t do their jobs right. I know this isn’t going to be looked at or even given though but I’ll never be using this location again. It’s horrible every time I’ve tried to order here, they don’t care about customer...