Sonic Drive-In — Restaurant in Calera

i went to sonic around 7 last night and got a large chili cheese tot and a medium chili cheese tot 2 large drinks and two number 3's when we got our order both burgers were made wrong mine 3 times it was suppose to be plain add bbq sauce on texas toast since they were out of regular buns and the other one was suppose to be normal but with brioche buns again cause they were out of buns the 1st time mine wasnt on texas toast they put it on brioche and the other one didnt have anything on it but pickles so i asked them to fix it and gave them my receipt to see how the burgers were made the 2nd time mine had no bacon and a single burger the other one had just one burger as well so i paged them again and said hey my order is still wrong so they came out there got the burgers again fixed them but left off the bbq sauce on my burger at that point i just said its not worth it and left needless to say i ended up not even eating my burger cause of how...

After getting my order wrong yesterday, I spoke with Kat the supposed manager on duty. She said to come back in and that she’d have my order made right. Today, here I am, at stall 13 trying to get my order right. The first time I called in, I was told someone would come out and get my receipt. I waited and waited. No one came out. So, I called back again and they acted like they were clueless as to what the problem was. Being frustrated, I asked for the manager after speaking to Lauren. One of the assistance came out and acted like I only wanted one of my burgers that they had gotten wrong the day before. I told her, no, I want the WHOLE order remade. Here I sit. It’s been almost 25 minutes later. I’m about to drive off. Still no food. The owner with their staff needs a crash course in how a Sonic should be ran! I know Calera, Ok can do...

I ORDERED ON THE APP, ASKED FOR A BREAKFAST BURRITO WITH EXTRA CHEESE, NOT ONLY DID I NOT RECEIVE EXTRA CHEESE THAT I PAID FOR, IT HAD NO CHEESE AT ALL. I ORDERED TWO DRINKS, A ROUTE 44 ROOTBEER AND A ROUTE 44 LEMON SLUSH AND WHEN I GOT THERE THEY ONLY BROUGHT ME MY ROOTBEER BECAUSE THE SLUSH MACHINE WAS BROKE AGAIN, BUT I WAS NOT OFFERED A REFUND FOR MY SLUSH. I ORDERED FROM HOME AND THEN DROVE TO MY CALERA LOCATION AND STILL HAD TO WAIT 20 MIN. I ALSO TIPPED WELL AND WISH I HADN'T. I LOVE SONIC BUT THIS LOCATION NEEDS SERIOUS ATTENTION TO THE STAFFING SITUATION, CLEARLY THEY DON'T CARE. VERY LET DOWN. WILL NOT BE RETURNING TO THIS LOCATION EVER, I'LL DRIVE THE 10 OR 15 MILES TO THE OTHER LOCATIONS IN OTHER...