We have been long time loyal customers, 20+ years, that is until tonight. We had even still ordered food "To Go" during COVID, to help support them. During that time, we noted the quality of the food had suffered but chalked it up to the fact that it was "To Go". Tonight was the final straw. We will NEVER go back!!! Buyer beware!! We had late reservations and the restaurant was half full. We were shown to our booth which was placed in the back amongst other loud & gregarious patrons. We waited 10 mins for our server and no one ever came. The noise level bothered us, so I went up to the hostesses area to request a table change to quieter area where I had seen quite a few empty tables. All three of the hostesses looked at each other, puzzled, and one of them grabbed something, huffed and said, "can you show me where you are sitting". I walked her back to our table and our server was finally there getting drink orders. The hostess looked around, looked at the server and huffed again. I pointed out the noise level but I didn't want to cause a problem. She ROLLED HER EYES at me and said "I'm not sure if there is a problem". I explained to her that my husband has a hard time hearing with loud ambient noise around and that we wouldn't be able to have a conversation. She paused and didn't say anything. I said forget it, I don't want to be a problem. She never offered to try to move us. I found her to be very condescending and rude. Customer satisfaction is apparently no longer on the menu. Our food was equally awful. The drinks were late coming out, because, per our server "we ran out of glasses". How do you run out of glasses when the restaurant is half full?! The salad was late coming out, "we ran out of salad" we were told. I should have take a picture. The bowl they brought out was 1/3 full, haphazardly thrown together with brown slimy cucumbers. And the bowl of salad was literally tossed onto our table, in front of my daughters plate by a food server. We then had to wait for our dressing by 5 minutes. WTH?! Our server seemed oblivious to anything and everything and we had to request refills for each little thing. There was no chatter, niceties, nothing. The server at the gregarious table, was just as loud and gregarious as her patrons, so frustrating as it added to the already unbelievable noise level. Our steaks came out not cooked appropriately and barely warm. The beans, looked like they had been sitting in the pot for 3 days. This is certainly not the quality of food or service we used to get at Cattleman's a couple of years ago. It has all gone down hill, sad to say. We will be patronizing smaller, locally run restaurants from now on. Thanks for the push Cattleman's! I urge you all to follow suit!