Domino's Pizza — Restaurant in California

I stopped buying from Domino's years ago when they're pizza's quality and service was going down. Then the commercials on how they've changed and it's a much better pizza. Well they opened on here in Orangevale and I asked my wife what the hell let's try it. I called, I can barely make out what the order taker was saying. The phone connection was garbled, at the end of placing the order he said it will be 30-45 minutes, then hung up on me? without saying Thank you, Thanks for choosing Domino's or something just hung up the phone. Then within 15 minutes the delivery guy shows up at our door? I said to him, Wow that was fast just placed the order. So I signed the debit card receipt gave him a $4.00 tip and opened the pizza box and both my wife and I said, what the hell is this? It was the ugliest pizza I ever seen and it wasn't what we ordered. So I called them back and told them they sent me the wrong pizza. His response was, So do you want another one? Not sorry for the screw we'll take care of it right away. In stead, hold on a second, he put me on hold for a bit then came back on your pizza will be there in 30-45 minutes and again hung up on me again. When the pizza arrived, the delivery guy wasn't all that happy but, he did say check it out and make sure it's what you ordered. It was and it was the worst pizza we've eaten, we could only eat one slice each and threw the rest of it away and there call service is horrible. Never again, they haven't...

ordered a pie, it took a long time... then the driver parked in my neighbor's driveway. I told him he was at the wrong residence... he stayed parked in the wrong spot, blocking my neighbor's driveway the whole time even after i told him he was parked in the wrong spot. Then my wife said, "oh let me get you a tip" and she went through our whole house for over 5 minutes looking for money (all we had was $20 bills). I told her that you just write the tip on the receipt, the delivery guy just stood there the whole time letting my wife look for money... not one time did he say "oh you can just write the tip on the receipt" I came out and confronted him, and he said "well if you write the tip on the receipt THAN I HAVE TO SPLIT THE TIP WITH ALL THE OTHER DRIVERS! BUT IF YOU JUST GIVE ME MONEY, THEN I GET TO KEEP THAT ALL TO MYSELF AND STILL GET PART OF EVERYONE ELSES' TIP!!!!! Can you believe that! I used to always tip $5, to all delivery drivers... now because of this greedy driver making my wife's life difficult, I will only tip $1. 1-Star for you, Greedy Dominoes Driver!!!! You are awful! ...

Ordered a couple pizzas online for pick up. I went to the store to pick my order up which came to $50.74. My two pizzas, bread bites, cinnamon twist and chicken pasta were already made which was nice. I proceeded to pay with a $100 dollar bill. The worker said they don’t accept those bills. Now, my order was over half of what I was using to pay. I would understand if all I bought was a soda or something inexpensive but my order was over $50.00 dollars so I don’t see the problem. It would’ve taken around 20-30 minutes to drive to a store to break the bill in half and the food would’ve sat under a heat lamp the whole time. I decided to decline the order because they wouldn’t accept my payment and I had no other option on me at the time. I understand having a policy stating they don’t accept $100.00 bills for security reasons but the employee was really rude and lacked customer service skills so it wasn’t a difficult decision to turn around and leave. Customer Service is a lost art. Won’t be going back to this location again. Dominos on Madison Ave close to...