I'm disappointed every time I come here but this last time was my last time ever going. I ordered a sausage breakfast burrito to go for almost TWENTY dollars and I got a burrito that had almost no sausage and was mostly potatoes with a side of MORE potatoes. Talk about price gouging for the cheapest ingredients a restaurant can buy.
UPDATE: went from 3 stars down to 1 because of how the employees handled the situation. I drove back to return the food and get a refund. The guy came up to me and opened up my order and started digging his hands through it ignoring me when I asked if the manager I just spoke to on the phone was here. I asked 2 more times before he answered me. He said the manager is not here and grabbed the woman he told me was the manager on the phone. She came over and told me she wasn't the manager. I asked when they will be back so I can speak to them. She said she has no idea so I asked if she could have them give me a call later but she picked up my order, walked away and said we will void your payment and to have a nice day then dissappeared into the kitchen. I asked the guy that was still there if I can get a receipt for that voided payment and he looked straight at me then turned around and walked away ignoring me. I finally got them to void my payment and give me the receipt after literally teaching them myself how to look up the receipt on TOAST because he didn't know how to do it. This entire thing could have been avoided with a simple "I'm sorry we didn't meet your expectations. Here is your voided payment because you brought ALL...
Read moreWent to this place because of the Google reviews ,very disappointed about the experience and the food Started OK then we were asked to take any open table and we did When I was ordering food I asked a simple question about what options I had with my combo I was ordering , no answer about options only this in a not friendly way : READ ,READ About them OK! Sorry for asking ! I decided to let that go and continue and forget about it , my wife ordered a beef soup and arrived look good ,first Scoop and found a hair on the soup Oh no ! I was thinking maybe bad luck on us , we put the soup aside And waited for our main 2 breakfast dishes Arrived fast , looked good but not tasted good Seasoned potatoes super salty My wife did not finish but one quarter of the food , on my dish very simple breakfast dish Eggs one small sausage and two slices of beacon no good flavor On scramble eggs ,meat sausage and beacon tasted old and frozen This place definitely is way overrated for sure ,it is not one star either, I am rating our experience At this time , maybe we just had not good luck there at this time ,but there will not be a second chance since we will never be back or recommend to anyone else Bad attitude, not friendly and no good or fresh tasting food Not a great combination Not worthy for the price Even bad food taste better with good...
Read moreSeriously - it's THAT good.
From the vital fundamentals of a solid breakfast burrito to the simplicity of a well-made waffle, ranging up to the newest and best spin on chicken fried steak that I've tasted in eight states and a dozen years, Heavenly Bistro has yet to serve up something I haven't enjoyed immensely.
The staff are friendly and active in their greeting of people - though patience is understandably needed when the crowds are thick. The full bar helps pass the time if you're inclined to wait for a table.
From the joy of the chai lattes (which are addictive - be aware) to the easy-going seat-yourself-and-snag-a-menu approach, Heavenly Bistro takes a real Stark-beheading swing at providing great food, prepared well, in a homey atmosphere for a reasonable price... and it hits that solidly.
There is some part of me that wants to keep this delicious little experience to myself - enough people know about it to crowd the tables on a weekend - but the truth is, it's just too good not to rave about.
Located just off Pleasant Hill BART, tucked on a street relatively few people drive on, and hidden in plain sight is one of the finest, most consistently enjoyable places for quality Americana comfort food in the entire East Bay. Make the time to try it out... or don't, and leave that...
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