I was contacted back on my regarding my order from Jersey Mike's in Ladera. They made everything right and I will be picking up my order tomorrow. Now that is Excellent Customer Service 👏👏👏
Ordered online for tomorrow Sunday. Realized it was scheduled for pick up today in 40 minutes. Tried calling the location.. rang for ever then went to a busy signal. Tried calling back for 30 minutes but each time went directly to busy.
Such bad customer service. I did not pick up my order. Will contact corporate to see if I can get a refund...
Read moreNO MASKS worn by employees. We ordered through the app for pickup and drove over. It took 45 minutes for the order to be completed (3 sandwiches). What was most disappointing however is that not a single mask was being worn by employees. These are mostly cold ingredients that are not cooked and employees are over the open containers while preparing the food. It would be nice to see this restaurant show concern for their patrons and do the very minimum to protect our health. It’s a global pandemic, please...
Read moreCame in for a quick sub and there was a bit of a line! Expected for a Jersey Mikes.. and all the staff was extremely helpful and communicated well with me. Apologized for the delay and moved as fast as possible! Love seeing young kids with a strong work ethic and being able to communicate even better. I’ll absolutely be returning...
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