Pizza Hut — Restaurant in California

Completely disappointed with Pizza Hut this evening! I ordered a pizza and 12 piece wings around 8ish. I signed into my account and ordered as i usually do. At my house we have pizza night once a week and never have any issues EVER. I received a text messge to my cellphone at 8:49 stating that my order was out for delivery. Usually takes about 20 minutes to arrive to my house. No complaints on that. Well almost an hour passed. Its 9:45 so i decide to call the store. Well the person who answered proceeded to tell me that my order was cancelled because the number was coming up as a new customer. Keep in mind i had already recieved a text message that my order was out for delivery. I was very frustrated and i basically waited 2 hours for food and didn't even get any food. Then the person told me they could place the order again but i asked her well how long is it going to take and she said 40 minutes. UMMM WHERE IS THE CUSTOMER SERVICE??? Like i said i order pizza at least once a week. She should have at least tried to expedite my order if i already waited 2 hours for the order they cancelled. I will not be ordering pizza hut for awhile. This was so...

I have been a customer over two year never had any complaints until 01/03/2022 we order a dinner box on the app: two medium pizzas, cheese bread sticks & Lemon pepper wings. We where called to let us know it would be an 1-2 hours which I’m pretty patient person. When we had our driver delivered our pizza after checking our order we noticed our wings were missing we called to let them know and instead of tell us it’s was an honest mistake, they blame us saying they ran out if dinner boxes as like it was my fault they couldn't tell us that when they called, they told me my wings would be delivered because it was left at the store, hours went by NOTHING was delivered. I was nice enough to tip the driver paid over $49 just to get ripped off, if we order items & we pay for them we deserve to get those items. Make sure you check your order before the driver leaves, I trusted them without even thinking twice they would do this! I will never order from this place again…I called the very next day the line never rang I will never buy...

I did a mobile order to This location , when I went to pay I paid half cash the rest on the card .when I finished paying I asked to get a copy of my receipt, I did the math and she ended up over charging me by a dollar so I mentioned it to her and she tried to make sense of it and tried to deny I was right . in the end she gave me what she over charged . I finally get my pizza and they gave me free wings for messing up my order of wings and then I left .once at home and I see my whole Order is wrong I got garlic bread and the pizzas were just pepperoni when I ordered 2 topping pizzas and cheese sticks , I called once I noticed and they only gave me a 10 $ credit for my 32$ dollar purchase, when I asked to speak to the manager the the same girl came back on the phone pretending to be the manager , My over all experience at this Pizza Hut on Kendall was horrible right when I went in to pay all the way when it came to enjoying my meal I’m very disappointed on the crew they hired at...