Subway — Restaurant in California

Dear (Name)

I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway® experience.

At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers. I appreciate your feedback and the time you took to share your point of view.  I apologize your last visit did not meet your expectation.  I have shared your feedback with my team to improve our customer service.

Thank you for being a loyal Subway® customer and we look forward to serving you again in the future.

Anil Nayyar Owner

From: noreply@app.medallia.com

This was the response back from the owner when informed that a DoorDash posting called "Philly Fresh Cheesesteaks" was misrepresenting Subway quality products and reselling Subway Philly Cheesesteaks out of his shop. Philly Fresh Cheesesteaks appears to be incorrectly listed on DoorDash as a black...

I decided to give this Subway location a try it was only two people in line and two people waiting on them and it took too long while and then when the one girl started making my sandwich she act like she was building the Eiffel Tower this is just one of those cases of where there is very lack of training probably won't go to this location again in a sandwich really wasn't that good after that long long long wait for a sample...

Well i was having a bad day:) until i walked into this place, and saw a lovely smile/with wonderful customer service! :D Rachel i think her name was asked me how my day was:) gave me wonderful suggestions for a good enlightening sandwich, and i had a happier ending to my day! I sure hope they keep a wonderful employee like her...