Wetzel's Pretzels — Restaurant in California

A few months ago I went and was not greeted by the many workers at the moment, they seemed annoyed. It was a holiday weekend and assumed they were just having a long day. It was kind of rude how they rushed me for what I wanted considering it was only me and someone else waiting to order. I went again today and the same energy was given to me. I normally do not like to complain, but It’s a little baffling to ask in a nicely manner and not have the same energy be reciprocated from one fast food worker to another. Needless to say I didn’t get anything...

4 employees on the clock and none of them prepared for orders. The one at the register seemed hesitant and not confident in taking orders. The other 3 are attempting to push out orders but can't do so properly or in a timely manner due to them not having proper machinery. You have 20+ people (not exaggerating) walking in to place orders, and a tiny little oven, which in turn causes long wait times. There was nothing prepared, everything was made to order and they still got our order wrong after...

I was just there getting my lunch for the day since I work nearby. I got the cheese pretzal and cheese dog. Both were burned so badly I couldn't even chew and let alone swallow. Tried to call the # on website and it's disconnected and # on reciept just keeps ringing. I'm working now so I can't go back to inform team . Please make sure pretzals are edible as $11.60 for 2 pretzals and a drink isn't...