Taqueria El Tapatio — Restaurant in Camarillo

First time here, I was actually referred to this place. I walked in never greeted and it was not busy at all, walked up to the counter to place my order the young lady was not nice nor pleasant, not one smile came out of her. No smiley welcoming faces here, "it's like really" if you have no customer hospitality and are not a people person don't be in the restaurant business, even if your food is good, bad service with a unwelcoming attitude will stink up the room very quickly. So being the nice person I am I just kept a pleasant attitude, I placed my order for some tacos and asked if they have tamales, she said they don't have tamales, so I walked on over to Doris Bakery Panaderia, and right when I walked in the guy immediately greeted me with a smile and took my order, now that's what it's about welcoming friendly service, that is what makes a customer continue to come back. Doris Baker Panaderia's tamales are also very good too 🙂. Taqueria you should take some pointers on customer friendly service from...

I walked to the loud sound of 2 echoing TVs that had thie audio off sync. It wasn't a good first impression. The lighting is very dark, the menu difficult to read behind the counter. The tables are dirty inside, the ones outside should have been replaced years ago. The food might be good and this was my second attempt at being a customer. Last time the food quality was poor. This time after seeing the salsa bar and worried about sanitation and food being kept at safe temps, I just walked out and gave up. El encanto in nearby Mobile was clean, cheaper, and their food was surprisingly excellent. 2 of us ate there for just 24 dollars including two entrees, chips, salsa and 3 drinks. I can't understand why the owners of Taqueria dont improve thier lighting, clean up the while place and throw out the badly aged and unsightly furniture outside and probably inside too. You are not cheap Tapitio. Cant you...

I have been a customer since you opened around 2002. Today I ordered two beef burritos one with light on the rice and green sauce. The second with cheese and red sauce. I watched the guy make them and saw that they were both the same. Normal rice and with green sauce. The girl marked one of the burritos with a pen. I asked her which one had the cheese. She told me the one marked. I told her that I saw that the two were the same with green sauce and no cheese. She wanted to open it and my response was, when I get home and find that I was right I will start going to a different place.

I will be going to a different place. You might want to tell the guy who is cooking that when he drops the spoon for the beans on the floor he should not pick up the spoon and continue using it.

This is a bummer because I have enjoyed your...