An interesting place. Have been a few times but this is the most recent experience. I had the ribeye (medium) and two baked potatos. My Ma had a sirloin (medium) and one potato. The first ribeye was well done. So sent it back not worrying about it too much. The second arrives and is a perfect medium, thin steaks are hard to get medium perfectly. But the issue was the first bite all I tasted was salt. The back of my throat tingled and burned from being so salty. I had Ma try one and she started coughing for a while on one small piece. To make sure I wasnt crazy I tried a small bit of Ma's sirloin and it was great. So I had informed the server about the saltiness and he brought the manager. She had asked if I wanted to try something else to get a different ribeye. I ended up settling for the cheeseburger that was again perfectly made. The potatos were great. I do not get what happened with the ribeye as it was great before on prior visits. Maybe some new cooks or something. But the manager handled it professionally with compasion. That to me shows that when things go in a difficult direction that the service could save the experience. With that said, Id definately be back if in town. Every other time was great but I feel this highlights the quality of service the best.
The model trains are a staple of the resturant that are fondly remembered for years. Not ever seen another place similar to it. Something that needs to be visited at least once.
There was some kids running around so it was child friendly, maybe a bit too much in that regard. Its supposed to be up to the parents to keep their kids in check. But...
Read moreI wish for my money back. This was my first time here, and I drove 20 miles from Amarillo just to try this place. I ordered their beef tips on rice, but it was overcooked and remarkably tasteless. I hardly ate any of my main dish, I only ate about 3 pieces of meat from it. When I told them I didn't like the food, I simply asked if I could get something else. They accused me of "eating too much of it," when in reality they don't give you very much meat in that dish to begin with. (seriously, if you end up ordering the beef tips on rice, count the pieces of meat, it's a very small portion.) The best they could do was knock off $5. I simply declined another order, paid, and left.
I was still down $11 and very hungry. I ended up going somewhere else immediately afterwards. It's a shame, this place gets high reviews, but I think it's from confirmation bias. The reaction to the food was very "meh" from the other people at my table. I will be sure to warn against eating here. Amarillo has plenty of better restaurants, and generally much better customer service, just go there if you are passing through.
I recommend Sam's Southern Eatery instead, if you like fried sea food. It has way more generous proportions compared to this place, way better food, and at a better price! It's one of my favorite restaurants in Amarillo. If you can, I would recommend that instead of...
Read moreThey stop serving/taking customers before their posted closing time. A friend and I showed up half an hour before closing and the manager told us they were not taking anymore customers. I'm a firm believer that you shouldn't expect to leave work until about an hour after posted closing time when you're in a restaurant because you're expected to take customers in until then. This was ridiculous. After not going for a year, I was invited to a large group lunch for my class, and I reluctantly went. The restaurant knew in advance that we would be going and the amount of people that would show up, at exactly what time. We were not late or anything and still they were unprepared so we had to wait and bunch up at the front while they prepped the room they were seating us in. This was a celebratory/debriefing lunch for my class and we wanted to be seated in a united formation. When we tried to move the tables into a long "U" shape instead of tiny 4 and 6 tops spread all over, the manager was very demeaning about it, even after assuring him we would place everything back as it was. Maybe it's a management problem. In general, 2 stars because the food is average to okay, and because the waiters are...
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