I stopped in about 2 pm thinking , I'd run in, get some food, then hit the road. Yeah, that didn't happen. The front counter people seem to be more interested in getting drive thru customers and the doordash orders out before even recognizing customers that walked in. After 8 minutes someone finally took my order. Then I had to ask twice if they could get my food to me because it was sitting there waiting to be bagged. Once again, they were more concerned with drive thru and door dash orders. I had to order a dual cheeseburger meal because they don't have a dual hamburger meal. I am lactose intolerant, and I let them know this when I requested the meal with NO CHEESE. Well, both my burgers had cheese on them. They even still had the sticky slip that said No Cheese on them. I went back in and explained this to the front counter lady. Another 6 minutes for me to get my food and I had to ask 2 people during that time to get my food so I could leave. It was sitting right there and they couldn't bag them for whatever reason. I stood there and watched them remake my burgers and the front counter people didn't seem to care. I finally get my food and hit the road only to bite into a SALT drenched burger, the second one was the same way. I'm not talking about a little extra salt, there was a mound of salt on them. I was on the road already, so I had to wipe the meat and bun off just to eat them.
Heres an issue I have with fast food places. Since covid most places don't even care that you took the time to find a parking space, walked from my nice air-conditioned car to enter your place and then I have to stand there like a second rate citizen until they get the drive thru and door dash orders done. I drive a Big Box truck that can not go thru's. I have to walk in, so I see this happening all the time now.
I have stopped doing business with company's that don't care about customer service. Let me remind you Owners and Managers. Without customer service, you won't have...
Read moreNot sure if the employees know what a condiment is or not but everytime i request them at the speaker I dont get any so I ask at the window they don't seem to like it and tell me to ask at the speaker next time...Update. Go to the McDonald's in Canyon Tx on February 28,2021 we order two small fries two mcchickens with cheese and three large drinks. We get to the first window to pay and evidently they don't give receipts. We proceed to pull forward to the next window for our order and after we drive off we find out the give us their new chicken sandwiches. We go back through and tell them the order was wrong can they make the sandwiches right and refund the difference in the price. The manager says she can fix the food but not refund the money with no receipts. We tell her they did not give us one and she said she can not do anything about it. So we pull forward to wait for the new sandwiches and when they bring the order out it is wrong once again. We send it back and they fix it again. They bring it out a third time and the sandwiches are the right ones but they don't put any mayo or lettuce on them. I would suggest if you are going to go to McDonald's drive to Amarillo to the one on Coulter they are friendlier and get your order right. These idiots here couldn't flip their way out of...
Read moreAll my life I’ve heard about the infamous McMuffin at McDonald’s. In fact, I’ve never relished the chance to dine at McDonald’s. I’m not sure why it wasn’t high on the priority list—I don’t know why I’ve never capitulated to the beckoning lure of the Golden Arches. Well, opportunity finally presented itself in the town of Canyon, Texas. After devouring two delectable pastries from the donut stop, my brothers and I decided to add some protein to our breakfast palette. McDonald’s was just down the street, so we decided to try the McMuffin, which we’ve always heard was tee-rific. Well, to keep it short and simple, the experience was revolting. Accompanying our bag of food, a rank odor infiltrated my unsuspecting car, which bucked and careened in disgust. The food verged on rancid and invoked violent eruptions within our stomachs which are still escalating 20 minutes later. 😳 The aftertaste exceeded the vileness of the initial bite fourfold. At the end I felt like Augustus Gloop after he slurped up the entire river of chocolate. Needless to say, this experience defiled our previous donut delight. Waste of...
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