We have been coming here for years. We choose to support local given there are very limited options in the Cardington-Mt Gilead area. The quality has gone down significantly. The “family” fries is barely an order. We have to get two orders for our family of 5 and our kids barely even eat any. They certainly don’t need the size of container they come in. They take up about 1/4 of it. The ice cream is always a disappointment anymore. The flurries are actually a whole cup of plain ice cream with a small sprinkle of topping on top only. None blended in. The pumpkin cheesecake flavor was so bland and terrible. There was no spice or sweetness. It tasted like plain ice cream base with plain pumpkin puree in it. Like there were ingredients missing. The cheesecake didn’t offset this because there were literally 9 tiny cube pieces. We do have to drive about 1/2 hour to get there and it’s not cheap but we’ve always enjoyed it until the last year or so. The burgers are still good, the hot dogs are….well overdone looking hot dogs. Kids enjoy the chicken tenders but unfortunately, I believe our visits to Susie Q’s are coming to an end. We can find this quality of food anywhere else and there is a much better ice cream spot in Kilbourne. A little further of a drive but we at least know it’s worth it. Flurry pictured…what even IS that?! I added the spices myself to it to make the pumpkin more tolerable and since my furry was basically a milkshake I could save the whole cheesecake portion of my flurry and this is exactly how much there was in the...
Read moreMy boyfriend bragged about their cones and wanted to take me here! We ordered a soft drink and an ice cream cone and waited, and waited and waited. There was a family of 3 and another guy and girl waiting outside. No customers inside.
Suz-Eq's are 100% committed to their drive-up/pick-up customers than their customers who take the time to park the car and walk in to order carry-out.
We waited and waited for someone to notice our presence at their counter and after finally getting someone's attention, we were told our drink and cone would be brought out to us and to have a seat outside.
After we were finished perusing our phones, making notes about the town and watching the last 2 episodes of his favorite TV series on the Hulu app, my boyfriend got fed up, went in with then intention of bring out my drink and his cone.
He finally came out (without the drink and cone) and said, "they'll be right out." Precisely 23 minutes later, the cone and drink arrived.
No napkin, no straw for the drink, and no apology.
Their photos on Facebook looked like a fun place and I was looking forward to checking out this cool environment and staff but was disappointed from the get-go.
I wrote about the experience with Suz-Eq's on Twitter and Facebook with friends and colleagues thanking me for saving them the time and frustration.
Since we were treated like our orders didn't matter, we will not be back. They do not deserve a 2nd chance.
Also, why in the world were we told to "wait outside" instead of at a...
Read moreOkay dude straight up like 10 years ago or so I was going to stop here and get dinner and no joke there was a car that drove through the building. I was tripping I had no idea what was going on man it was crazy. I just kept driving because I heard the cops coming and I didn't want to be there for all that. As far as I remember no one was hurt but it's been a long time ago so I don't know. It was wild but this place has really good soft serve ice cream. It's you're basic ice cream shop I wouldn't go to far out of the way to stop here but if your in the area it's definitely worth the visit. It can be pricey if you get food it's delicious though but their ice cream isn't too outrageous. I enjoy coming here because I haven since I was a kid. So I'll keep...
Read more