The Horse Radish — Restaurant in Carlton

Congratulations to Management for ruining several Mother's Days for multiple families. You sat tables with elderly and children knowing your head chef was not there. I wish I was exaggerating to say that it took 45 minutes to get drinks (no refills offered) and 1 hour 45 minutes to get food. Shame on you for putting such stress on your employees who could do nothing but apologize and hold back tears. An hour in, I asked for bread or chips and was accommodated, so thank you to the kind waitress for bringing the only thing with taste at this place- a bowl of homemade chips (again, no head chef). I'm perplexed why this wasn't brought out immediately since it was known there was such a delay in the kitchen. Was it really thought it would go unnoticed to make patrons (with children and the elderly) wait for that long? On a holiday? At the 1 hour 30 minute mark, I walked to the end of the block with my tween daughter where I picked up pastries from Carlton Bakery so we would have something other than a bowl chips to eat, since the kitchen still hadn't started our food. I highly recommend Carlton Bakery - the cardamom roll was exceptional and my daughter loved the raspberry croissant. When we returned (at the 1 hour, 45 minute mark) the rest of our table was hungry enough to eat a shoe, which was about the taste level of the food- again, no head chef). The roast beef sandwiches were dry, the salmon hash was watery, and the fries were soggy. And what was offered to us as an apology for this awful experience? Nothing: Not even salt or pepper or hot sauce or drink refills. I am embarrassed for having taken my senior mother here. We will never return and advise others to NOT choose this for a special occasion or for that matter, any occasion ever. I hope the wait staff knows their worth and find somewhere else to work immediately. I know it wasn't your fault- do...

My sister, the baby and I were having an adventure day driving around and stopped by and saw their menu on the front window and did a quick takeout order because they don't have outside seating and with the baby that is necessary because he's very busy. We enjoyed they're super amazing and delicious truffle fries, the meat and cheese platter that came with fig preserves and a baguette over at the Carlton park across the street, it was a quick enjoyable walk where we had plenty of picnic tables to choose from, lots of freshly cut green grass and the playground to play at when we were done enjoying are meal from The Horse Radish. It was such a wonderful treat and experience!! They have an amazing homemade ranch that is out of this world for dipping those truffle fries in too! Make sure you ask for extra ranch! Typically, I do not eat french fries ever but this was a special occasion and I am willing to break my dietary restrictions to go back and do it all...

I’ve been to this restaurant a few times and have enjoyed their lunch menu, however, I had a horrible experience last night. The food was horribly bland, I got the chicken parm, and felt as if I was chewing cardboard almost, there was no flavor. The chicken and pasta was cooked well, no shame in that. However, there was no flavor, I couldn’t push down more than a bite. (Considering the dish was $26 I was expecting MUCH more flavor wise) I was also made the center of attention by my host while eating. They seated a lovely couple that seemed quite nice next to my mother and I and then proceeded to tell them what we ordered while we were eating which caused so much anxiety and awkwardness for me and my mother. I will not be returning to this establishment, I came to celebrate a promotion and ended up eating and enjoying my dinner at park and main. I recommend eating lunch at this facility, there sandwiches, soup and Brussel sprouts are...