Little Caesars Pizza — Restaurant in Carrollton

Worst service. No one in the entire building spoke English.. I called at 4:30 to place a phone order for 5 pizzas.. I repeated my order several times because the women on the phone kept repeating back incorrect items. I thought she finally got it correct and she stated 10 minutes. I arrived 14 minutes later, went inside to pay for my 5 pizzas and the same woman was running the counter. I let her know I had called ahead for 5 pizzas and needed to pay. She asked me what the pizzas were and I told her 2 cheese and 3 pepperoni (hot n ready). She continued repeating back the wrong thing several times again. I again thought she finally got it right and I paid. She again stated 10 minutes.. At this point I needed to deliver the pizza to my child’s middle school in 10 minutes.. I waited patiently for the pizzas, even though I called ahead to avoid dropping the food off late. 10 minutes later she handed me 4 pizzas… I asked about the 5th pizza and she blankly stared at me.. Another lady came to the front, she also spoke zero English.. Both women were trying to tell me I had only paid for 4, to which I pulled my card out to pay for the 5th so that I could take the pizza to the school.. Instead of just ringing up another pizza they voided my already paid for 4 pizzas and then tried to use google translate to tell me they cancelled it and now I could pay for 5 pizzas. Which to most would have not been a huge deal, but for a single mom who volunteered to bring pizza to the school is a huge deal.

Will not be returning to this location ever again. I am extremely patient and understanding, and allowed plenty of time to get the pizza to the school..

No one apologized to me, or even understood what I wanted to order. The entire situation was extremely frustrating and almost had me in tears because I shouldn’t have to explain my financial struggles as a single mom to a pizza place because of their complete failure to comprehend or...

This place is the worst place. I order two pizzas by phone. When I went to pick up my order they told me my pizza two pizzas were in the oven. That I needed to wait 5 minutes. I was outside waiting went I notice another woman came and they gave them my order. Went I ask them where was my order he told me that I needed to wait 15min for the pepperoni because they didn't have it. I ask them why I needed to wait again 15 minutes when hlthe first person told me that my pizza were in the oven and that they were almost ready. Then I ask them why he gave my pizza to that person and he like yes I gave your pizza and you are going to have to wait for your order. Worst customer service ever they basically will give your order to another person because they probably ruined that person order and then they ruined my order just because... Don't go to that place, they are rude and will definitely...

Placed an order through the app and was told it would be ready in 30 mins. Wich is acceptable. After 1 hr we had to go up there and the order still wasn't ready. So we waited another 10 mins just to find our order wasn't fully ready we just needed wings. Was told by the employee that it would be about 10 mins. For them to be ready so we gave them 15 mins. After 15 mins we came back and was told by the employee, "bro we out of wings" I was upset at that point and told them if they knew they were out of wings they should of just told me. They didn't even apologize like really not even a refund was issued and my oder was around $60. I have used little cesars before never this location tho. This location is by far the worst. Very unprofessional management sucks! Because it all start with management. Do better is all I...