McDonald's — Restaurant in Carrollton

If you live in Carrollton, or just work or go to college here, you're probably aware of how awful the Maple St. McDonald's is. Well, this one is quickly becoming worse. Some of the employees are quick to roll their eyes and grunt and groan if you say, "Excuse me, I ordered something different."

I was here last month and ordered a hot mocha latte. The woman at the register went to make it, and then yelled to the person working the drive-thru window, "HOW DO I MAKE THE MOCHA-THING?" Not something you want to hear at any food establishment. She apparently didn't know how to make any of the mixed coffee drinks, and everyone was waiting about ten-fifteen minutes for their orders as a result.

I went here again a week ago and ordered an iced mocha latte. This time I was in the drive-thru, and when I pulled around I got the same woman as last time. She asked, "What's so special about it?" Now, to me, that sounds like an opinionated question. Like she just wanted to chat. A bit nonplussed, I said that I just enjoy chocolate and coffee. She didn't say anything, and closed the window. She comes back with a hot latte, and I said, "I'm sorry, but could I get this iced?" Then I had to show her my receipt, and she snapped, "I asked what was so special about it!" I wanted to ask, "Then why not ask if it's a hot or iced drink?" but before I could she rolled her eyes and slammed the sliding window. After a long wait I got an iced caramel latte, with 1/3 of the cup being filled with caramel sauce. I wouldn't be surprised if at that point she did it on purpose. I pulled up to the litter bin and threw it away. I don't get why she got so upset at me for kindly requesting the correct...

This restaurant has the most AMAZING night shift! Jordan, Carell, Linda, Rodney, Jabiard, Isaiah, Kaden, and other enthusiastic newbies. They understand QUALITY; They're mindful of your overall experience; They park customers' cars that are waiting for food so that other customers' food stays hot and fresh!

They understand their community-Peak hours/early evening (folks trying to get home for the night after a long day) and later (folks getting off 2nd shift. And 3rd shift employees grabbing a bite before they go into work so they will have a tasty meal at 2 a.m. on their break).

They spend extra time cleaning and stocking so that a.m. employees can take care of the a.m. customer base efficiently and with excellent hygiene.

If you ever visit this @McDonalds DT/Ingles's Shopping Center - speak up and speak clearly to give us your order--sometimes the surrounding noises drown out your voices. So using your "Come Hither" voice is not at all helpful in the DT--LOL

"Thank all of you who place complete orders, have your payment methods in-hand, and understand that our French fries are hot-we discard them after 7 minutes, and our "shake and sundae machine are always working."

Be specific--We have a pretty large menue with various sizes, flavors, and types of sandwiches, fries and drinks, and desserts.

We WANT to get it right the 1st time! Your time is very valuable to us.

Lastly, we treat each other with respect and work well as a team alll night on PURPOSE!

The salary is competitive to other fast food restaurants in the area($).

Join our team! Be a part of a great work culture! Finish that DIPLOMA! Get that DEGREE! OWN your own store one...

I stopped at this McDonald’s and walked into the store that is advertising that the dining room is open now. I went in because I needed to use the restroom and wanted a drink for my short journey. I used the restroom and washed my hands but was unable to dry them because the paper towel dispensers (2 of them) were empty and the “air dryer “ on the wall was not working properly. I then walked out to the counter and waited. There was no one in line and TWO DIFFERENT employees looked at me , never spoke to me and then continued on like I was invisible. One of these people appeared to be a manager. I waited over 5 minutes, which is not a long time unless you are being ignored. If you don’t have the staff to wait on customers at the counter and all you are doing is the drive through, lock the dining room door. Don’t advertise that I can come and be served if that...