Honey Dew Donuts — Restaurant in Carver

So today was my first time at this Honey Dew location. I had a disappointing experience with a young girl. I had ordered a Mocha Madness, chocolate raspberry, cream only with 1 pump of chocolate syrup becuase I like it a little sweeter than the original Mocha Madness. She made me feel rushed so I kind of blurted it out as quickly as I could as she was already turning around to make it before I was finished ordering. It was not that busy so I was confused about the rush. She put the coffee on the counter and I asked if it was a Mocha Madness and she said no you asked for chocolate syrup. I said no I wanted a Mocha Madness with Chocolate syrup. (Mind you I was polite and not condescending or anything. I am very careful to make sure I am respectful to people working in customer service as they have to deal with a lot of entitled jerks on the regular.) So she seems aggravated by this, swipes my coffee off the counter and then makes a mocha and angrily pumps 3 pumps of Mocha into it. I knew this was going to be way to sweet but I tried it anyway to see if I could handle it and not ask for the coffee a third time. It was way to sweet for me so I stood at the counter and waited for someone to be free to speak with me. Again I am making sure to not seem aggravated. She takes one look at me and loudly says omg and walks the other way. I had asked why she was being rude and said I just wanted what I had ordered to the other girl who had to help me since the original one had walked away. The other girl made it just fine and responded not to worry about it. It was so disappointing to be treated like that when all I wanted was what I ordered. Mistakes happen and wires were crossed. I was not upset about the mistakes so I am not sure why I received the...

Lol if you ever wonder why there's a 25 minute wait at dunkin and not a single person in line at this honey dew it's not because of product. The young girl on the speaker has clearly never worked customer service and is rude and irritable sounding as you order. She didn't seem to know their products or what is offered and made you feel incredibly unwelcome while ordering. I feel bad for the owners as maybe they don't know their employees are running their business...

Love this place! They always remember what i order so I don’t even have to tell them how to make it. Always the way I like it! If I do get a pastry or bagel I think it’s better than some other place that’s always packed and screws everything up which is why I started going here. They workers are great, foods good and my drink is...