Brixx Wood Fired Pizza + Craft Bar — Restaurant in Cary

My visit to Brixx pizza was worst experience ever. First of all, the table we were sitting on outside was not clean so we requested our server to get it cleaned and it was not cleaned even after asking twice, so, we had to ask another server to switch our tables. Now, my wife is allergic to mushrooms and so we requested without mushrooms pizza and to our surprise we got mushrooms on pizza. The server was apologetic and got us a replacement but both our pizzas were burnt till black and one of them tasted sour probably due to burnt tomatoes on top. Also, for appetizer we placed an order for Mac n Cheese and to our surprise, the server placed it on our table and left. We had to wait for 10 minutes to call him again to ask for silverware to eat that pasta. The Mac n cheese tasted okaish and didn't taste that well. The server hadn't placed any silverware/napkin on our table from the start. Refill for our drinks were taking so long; we had asked for a refill and cheque in the end but it took so slow that in the end we just paid and left. The only good thing was atmosphere as the place really gave good vibes.

Edit 1: The owner followed up with me on this and was very much apologetic and listened to every detail and provided with a very satisfactory resolution. I am planning on going in again sometime soon to try it out again and will update my review per the same as I do believe mistakes happen and so will try them out again but I am really satisfied with the follow-up from the owner and so updated my review for the same.

Edit 2: Tim invited us to give it a try once again and we decided to give it a try yesterday and the experience was really awesome. The server was really friendly and made our experience memorable. The food was really good this time, the pizza were really soft and tasty. We ordered brushetta, Margherita, and Hawaiian pizza and everything was really tasty and fresh. In the desert we ordered the cookie and I definitely recommend to order it with ice-cream. Overall, we really enjoyed it and would definitely...

Since I enjoyed the Brixx in Cameron Village, I decided to visit this location on a Saturday afternoon. My guest and I were the only customers in the dining area- there were 5 others at the bar. We waited 5 minutes for a waitress to take our drink order and ordered Koren Meatballs once the drinks were delivered. Before we received the meatballs, we planned on placing our pizza order. In hopes that she would eventually look up or come to check on our table, we watched as our waitress rolled silverware for 10 minutes until we eventually walked to her and told her that we were ready to order. We would have called on another waitstaff member, but there was only the hostess and the bartender, and the hostess was nowhere to be found. We placed our pizza order and our meatballs arrived shortly after. 5, room temperature meatballs for $9. The flavor was lacking, but that could have been overlooked had they not been lukewarm as if reheated (or attempted) in the microwave. Side note: we also heard a guest at the bar ask to have her pizza placed back in the oven because she felt it was undercooked. In the meantime, the hostess was casually walking around the restaurant while eating slice of pizza and drinking a soda. We finally got our pizza- 1 Buffalo Chicken and 1 Caribbean Jerk Chicken. The latter had zero flavor and was in no way "Caribbean." The Buffalo, surprisingly actually was nice on the pallet. As we were eating, the Manager came out and was socializing at the bar, not noticing that we were not being attended to. We finished our meal and as we were leaving, we saw the same manager eating a pizza in a booth and on his phone. To say the least, this establishment was incredibly unprofessional, inexperienced, and a complete disappointment compared to the other locations within...

I just wanted to start by saying how much I appreciated our waiter Michael. When we were seated, there were half full to-go cups that he immediately apologized and cleaned up. Michael was super attentive and was very polite with our entire experience at Brixx. We came o na Tuesday which I believe is trivia night and it got pretty loud for a Tuesday night. Michael was patient with our order amd even took his time explaining the questions we had. I’ve been to many restaurants during after hours and have never once met a waiter this patient. The food was absolutely amazing. Given that I am a food critic, i ordered a variety of food. To start, the pizza was amazing. We got the speciality pizza and the mix of meats were delectable along the thin crust as well as sauce ratio and toppings ratio. There wasn’t an ingredient that fully took over the pallet. The wings came in a sauce (bourbon barbecue) that was tangy as well as savory which were cooked outstandingly. The meat fell right off the bone and the ranch was the perfect sauce to pair with it. The pasta was cooked to perfection and unlike many red sauces given nowadays, this red sauce did not engage my sensitive acid reflux. The Cesar salad was surprisingly plated on a big plate which gave it the affect of what some would call “getting scammed” but was filling and has compliments of every component of a Caesar salad. The tangy, savory filling of cream, and stochastic notes of pepper was a delight. Overall I recommend this restaurant for a...