Dave & Buster's Cary
Dave & Buster's Cary things to do, attractions, restaurants, events info and trip planning
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I have been a long-time and frequent customer of Dave and Busters, but my recent visits have been consistently disappointing, particularly with the Cali Avo Caesar Salad. During my visit yesterday, I ordered the Cali Avo Caesar Salad with blackened shrimp. The first time it was delivered, it was missing chicken and the avocado. The shrimp barely looked cooked. I expressed my concerns to the manager, who promised to rectify the situation. However, when my salad arrived 15 minutes later, it had chicken this time, but the shrimp were burnt and shriveled up. I told the manager that this was not blackened shrimp. He wanted to take the entire plate with him, but as I was extremely hungry at this point, I requested that the plate remain and that he bring the correct shrimp. After several minutes with no resolution, I requested my check. The server informed me that the manager had comped the meal, but the experience was already soured. On another occasion, I ordered the same salad, and the chicken was cold, the shrimp were great, but the salad was a concoction of lettuce drenched in a sauce that tasted like watery ranch rather than Caesar. It was also missing avocado, parmesan, croutons, and tomatoes. Additionally, the dining area tables and seats aren't being wiped down properly after each customer has departed and I find myself having to clean the area prior to my child sitting down. I have also noticed a decline in the condition of the games and the options for ticket redemption. Many machines are often out of order, and the area where you redeem tickets for prizes is frequently understocked. When the location first opened, the quality and variety were impressive, but it seems to be deteriorating over time. It's disappointing that despite being a loyal customer, these issues have not been addressed internally. I hope Dave and Busters will review these concerns and work towards improving the consistency and quality of their menu items, as well as maintaining and restocking their gaming and prize redemption areas.
Angelica G.Angelica G.
10
No one to help the door, upon entering. Looked like a chaos disaster, free for all. Super, and I mean terrible loud. Front two machines broken that you buy power cards at. Charity game right up front, first seen make a wish games broken. Star wars game broken, other games off-line turned off broken down. No people working the game room floor at all. Finally got the powercard from a machine in the back. Only one person working the game redeem booth, with no less than 6 people wanting help. I saw one bartender and two wait staff working at one pm ....with the majority of the tables full w diners. I wanted a lunch opportunity, but there was no one to order from. Felt over run, dangerous, chaotic and unpleasantly crowded. If anyone wanted too, the charity auction table items could've been free samples as no one was staffing the restaurant. By the way, I was one of the first customers in Dave n busters at the old torn down mall and have visited Dave and busters in this location several times. The prices to play games, eat and drink are getting very high, and I no longer recommend this location for any type of families. I played games, I landed on this 1000 ticket winner spot at least twice, but never got tickets added to my card...what a terrible visit this time, just bad enough to cause a divorce between Dave and busters and me.
Nicomi KloempkenNicomi Kloempken
20
Employees weren't professional. Had three at the counter and only one would help. Employees talking about how much they wanted to leave work early and date nights, that their personal conversations were more important than waiting customers. After driving an hour and a half to this location and being inside several hours while standing at a coin pusher, had two fleas jump on my leg, biting me in the process. Fleas shouldnt be in an arcade. Not a very large selection of ticket games, and only two, very rigged claw machines. Multiple games kept getting errors and employees were constantly having to fix issues. Very loud music and atmosphere. Very disappointing experience at this location. More than likely won't return here. Edit: After corporate guest relations replied to this review I contacted them as suggested. In response I received back a very generic copy and paste email that didn't really address the issue. No compensation was offered by the company. Getting bit by fleas is highly unacceptable and they made no mention in their reply. Guest relations has scripts they copy and paste to reply to customers. Just like this location, guest relations also fails as a part of this company. Rating changed from 2 to 1 star.
Relentless EntertainmentRelentless Entertainment
70
Food was much better than I remembered. Staff was great. Games worked well.
Jim FrenchJim French
00
Big MO is that guy he and the rest of the staff make it feel like family every time. Shootouts to my favorite bartender chi town.. she's the best. Great times there.
The BULLETPROOF UMBRELLAThe BULLETPROOF UMBRELLA
00
The staff was very patient with a deaf man and his son in front of us. I appreciated watching them take their time with them. They were also friendly and knowledgeable. I will return
Alecia RamseyAlecia Ramsey
00
Nearby Attractions Of Dave & Buster's Cary
Cary Village Square Shopping Center
Planet Fitness
Over The Moon Play Space
Triangle Aquatic Center / TAC TITANS
The Gamer's Armory
Jared Jewelers
Posh Nail Spa in Cary
Nail Kitchen Fenton
Elle Nail Boutique
Notasium: Cary Music Lessons and Play Space

Cary Village Square Shopping Center
4.3
(743)Click for details

Planet Fitness
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Over The Moon Play Space
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Triangle Aquatic Center / TAC TITANS
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Nearby Restaurants Of Dave & Buster's Cary
Mac's Tavern
Primo Pizza NY Style
Q noodles
Outback Steakhouse
KōMANA Brewing Company
Paris Banh Mi Cary
Cary Swim Club
Penn Station East Coast Subs
Dairy Queen Grill & Chill
Wingstop

Mac's Tavern
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(374)Click for details

Primo Pizza NY Style
4.2
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Q noodles
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Outback Steakhouse
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Basic Info
Address
1111 Walnut St, Cary, NC 27511
Map
Phone
(919) 535-6800
Call
Website
daveandbusters.com
Visit
Reviews
Overview
3.9
(2.1K reviews)
Ratings & Description
Description
Family-friendly chain offering a sports-bar-style setting for American food & arcade games.
attractions: Cary Village Square Shopping Center, Planet Fitness, Over The Moon Play Space, Triangle Aquatic Center / TAC TITANS, The Gamer's Armory, Jared Jewelers, Posh Nail Spa in Cary, Nail Kitchen Fenton, Elle Nail Boutique, Notasium: Cary Music Lessons and Play Space, restaurants: Mac's Tavern, Primo Pizza NY Style, Q noodles, Outback Steakhouse, KōMANA Brewing Company, Paris Banh Mi Cary, Cary Swim Club, Penn Station East Coast Subs, Dairy Queen Grill & Chill, Wingstop

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