Domino's Pizza — Restaurant in Cascade Charter Township

Ordered three items on the 6.99 per item coupon for delivery to my hotel 7 minutes away. The app estimated 21 minutes until delivery. After taxes, delivery fee, and the 5 dollar tip the total was less than $30. Store called me about 15 minutes after ordering to tell me they only have 1 delivery driver and it would be 1 to 1.5 hours until the driver could deliver my order. The employee said I could cancel or come pick it up as my order was ready. I said I would pick it up and it would take me 10 minutes to get there. I drove to the store and rang the bell at the pick up window. I waited for over 5 minutes for someone to come to the window. The employee asked if I was the one she called and I said yes. She told me that she had to cancel my order to remove the delivery fee so I would have to pay for the order. She tried to charge me $44.50 for my order. I told them it was 3 items that were 6.99. She said that price was delivery only and that I had to pay 44.50 for my order. In what world would I pay 44.50 for an order that was less than $30 with a delivery fee and $5 tip after having to drive round trip and wait for 5 minutes for them to answer the bell. I refused to pay the $44.50 and left empty handed. I smell some kind of scam going on at this store. Corporate Dominos needs to take a look at what is happening...

A very disappointing first and last experience at Dominoes. They messed up our order after my husband waited for 20 minutes beyond when the app said the pizza would be ready. I called and asked for a refund. I was offered a credit for the one item that was messed up. I didn’t want that because the pizza was not good and we won’t be coming back. He told me that was not possible and he would not refund my entire order. I said my husband waited for 20 minutes past the app time. He told me, well other people have been waiting for an hour. - WOW! Such poor customer service. No sorry or anything. So you are going to compare me to others instead of apologizing and proceed to tell me the app is completely inaccurate. Not my problem. We will not be back and I wouldn’t advise spending...

Ordered online, app said it was ready. Arrived and waited for 20 minutes. Was never given any type of notification that I would need to wait longer, i just had to wait behind the person in line, get to the window and find out that my order was ready for me to take home. 2nd time out of 2 this has happened at this place. I figured I would give it a chance since they just opened this location but there’s no reason to think anything has or will change.

The chicken wings are some of the worst I’ve ever had. I ordered the 8 piece only because they had the “choose any 2 for $6.99”. Imagine eating those rubber chicken wings you play-eat while playing pretend with your kids. These wings taste like what I imagine those would taste like.

I won’t...