Shakers Ice Cream Parlor — Restaurant in Caseville

Tonight I went to Shakers for the first time, and witnessed a situation between a customer and her child, and the owner, Alan. The woman’s child was experiencing sensory overload and had hidden himself behind a claw machine in the parlor. I understand that is not particularly safe, but the way Alan handled it was incredibly off base. Alan came up to the mother, immediately got in her face. At first I thought they knew each other but once I heard the way he was speaking to her I knew I was incorrect. Alan was aggressively telling her to get him out of there, and how it’s not safe. He was smacking his hands together and saying “that’s what this kid needs”. He was also just outright saying the kid needed beaten. I couldn’t hear everything else he was saying, but the mother was in tears telling him not to talk to her son like that. The mother had been trying to get him out of there, it’s not like she wasn’t doing anything. Alan then decided to aggressively pull the booth table blocking the boy in, which of course didn’t change anything, the boy still did not want to leave. The mother and some people with her had to carry the boy out together against his will because the owner was being incredibly insistent they get out right away. Overall, I would not suggest supporting a business that treats his customers like this. It was disgusting...

Great place to drop in with the family. We make the 5+ hour drive up to Caseville with our camper for the beautiful beach, and wonderful views. The place is decorated in tasteful ice cream...paraphernalia? Parking is adequate right outside, and there is more on the street and in a lot across from it. There are nice clean tables outside to eat your treats, and plenty inside as well.

We visited Shakers twice. Each time was a delight. I tried the Pistachio Almond, Triple Peanut Butter Cup, and Salted Carmel Pretzel (?). My kids tried the cookie dough and birthday cake.

The service was quick and on point. Prices are about what you would expect for the location. Keep in mind people, this isn't exactly in a sprawling metropolis. It's Caseville. Prices will be higher. But who cares? The ice cream was awesome.

The "no samples" thing doesn't bother me. I'm a fan of ice cream, so I don't need a sample to know that I'm going to love it anyhow. You won't lose my business! We will be back for the pumpkin festival and I plan on bringing...

It was my first time in here and also my last. I will not be supporting this business. The owner of the parlor intervened when unnecessary, while a mother was trying to calm down her son who was autistic. He was experiencing sensory overload and hid behind the arcade machine located in the corner. The mother had been trying to calm him down long before the owner came out saying how that was a safety hazard and he needs to get out. He began angrily shoving the booths around to make way for her son to be physically removed against his will, while making remarks about how all he needs is to be beat. Slapping his hands together saying “that’s what the kid needs”. The mother on numerous accounts asked him not to speak to her son the way he did. It was clear this man, the owner, who runs a business geared towards families, has no right to be in that...