Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Casper

Tonight I purchased a cheesy bread and pizza before heading back to Douglas. When my boyfriend and I got home we followed the instructions to make the cheesy bread... Which burnt at the bottom but didn't even cook at the top. So we thought it was probably our fault and to try with the pizza. We put the pizza and the tray in the over, as instructed, and the entired center of the pizza tray burnt all the way through and caused our pizza to completely burn as well. I decided to call the store and ask if there was something we did wrong and the supervisor explained "we've had that problem before with thin crust pizza's" she did offer for me to go in and get a new pizza, however, being an hour away and it's 730pm we didn't want to drive that far. She told me I could talk to her manager, but they wouldn't be in until Tuesday. I plan on calling Tuesday because I find it concerning the instructions say to place the tray and pizza in the oven, but it burnt the way it did. If we weren't paying attention it could of easily...

After ordering my pizza I waited for it to be made the young adolescent started to pull the dough to make a chicken bacon stuff crust. As he was turning the pizza dough his strings to the apron was dragging on the crust. I asked for a new crust and he began arguing with me stating "this is clean" one of the other boys "please just get another crust." The 1st boy started to tell another boy what happened and they started rolling their eyes and then went and got the pizza dough. After the boy and gave the dough to the boy. He was extremely nice about the situation. Needless to say the dough was put on a semi clean area where the dough touches as the braiding of the dough. When all is said and done these boys and girls should be better educated about if you touch something other than the pizza you are working on take your gloves off and wash your hands and stop touching walking handle or any thing else.by the way the told them to throw the dough away after one of the boys asked him " can we...

Papa Murphy's in Casper Wyoming is very unorganized. I pre ordered a pizza online to be ready at 5pm I got stuck grocery shopping and didn't get there until 6pm when I got there it was extremely busy and cars all around the building for pickup. And that is great they were busy. But I go inside and the line goes out the door and they have a sign order and one that said pick up so being my pizza was ordered hours ago I went to the pick up line and I was told I had to go through the order line anyway and wait in line. My question is why my order was already put in my pizza should have been just sitting there for at least a hour due to me being late. Why would I have to wait in the order line to just pick up.. Well it wasn't that important to me so I just left and spent my money at a different restaurant all together. So I will not go to the west side papa Murphy's again it ain't...