Peking Garden Restaurant — Restaurant in Castro Valley

I’ve never written a bad review on a restaurant, but I’ve never been to a restaurant where the employee talks and raises the voice at a customer. An older lady whos english you can bearly understand spoke to me in such a rude way. I went in for a pick up. I asked for my order in which another lady proceeds to ignore me and place an order on the counter. The old lady then comes and screams at me for touching the order. AGAIN the previous lady did not say a work to me an just placed the order on the counter after I had asked for the order. The older lady proceeded to tell me “cant you hear she said not to touch it”. In which i replied that the lady hadnt told me anything but place the order infront of me and turned around thinking it was my order. The older lady proceeded to scream at me in which I just left and didnt even bother to even get the order. Its so humiliating. This restaurant has constant racism and never decided to to leave a bad review. Im always about respecting employees but this older lady made feel like...

I really enjoyed my experience with this restaurant. I was a bit leery because it was not that busy at almost dinner time. I take into account that it was a Wednesday night, but they have been around for awhile. I really enjoyed the house sizzling platter and the spinning table top so our group could share dishes as they were served, sort of like a dim sum without the unexpected dishes, since we already knew what we ordered. The Cashew chicken, egg plant with pork, and the shrimp platter were very delicious. The rice was nice and sticky. The service was very pleasant and a polite experience. The only disappointment was the plum sauce on the egg fu yung was quite salty and we really could not enjoy that dish since it is one of our favorites and the only reason I did not deliver a 5 star review. I will definitely enjoy a meal here again in the future and recommend it to others. I was surprised google did not show them on the map, a bit disappointing, to be...

TL;DR: Food is pretty good, service SUCKS. 15% mandatory service fee+ “open food” fee???

I dont normally write reviews but i’m calling them out on this one. The waitress we had looked like she didn’t want to be there and didn’t say anything after our greeting. She then came with the tea and didn’t place, but drop it on the table making an audible bang. I just scoffed it off as her having a bad day.

Fast forward to our meal be served and we’re all spiced out needing water. We politely asked for some more and were told “okay”. We then saw her deliver drinks to at least three other tables in a span of eight minutes until I had to ask her again.

At the end, we got our check and saw a mandatory 15% fee that is conveniently not written in English. On top of that they had a one dollar “open food” fee.(???) A regular tip was expected after as well.

Although the food was pretty good, the service was awful. I’ll take my...