Casey's — Restaurant in Cedar Rapids

My family is staying at a hotel in the area, we're between housing, so as you can imagine our dinner options, while at the hotel are very limited.. Anyhow we just walked to the store for a 2 litter of soda a couple cookies and a box of brownies. This was about 9:30 p.m. I'm guessing. I could look back on my recite but I'm laying in bed at the moment, just thinking about how my young daughter and I were treated. Well here's the thing, we made our selection, paid for our items, no issues or no complaints other then the employees not being the friendliest or the most helpful, but we go about our business and get to the gas pump, our bag got a whole and broke on us and the soda went rolling. Well I thought the simplest solution would just be to exchange the item but when we went back in the store and told the clerk what happened she told us that we wouldnt be able to exchange the item. That was ridiculous. The clerk just seen us in the store not even 2 minutes prior, I got a little loud just asking her simply why not?? The women who had actually checked us out allowed us to exchange the item, thankfully, but I don't understand why it got to the point of me getting upset about the situation and why it wasn't simply just exchanged being that it was not our fault the bag broke, we had our receipt and were still on the property. It's sad that she was so rude to us for absolutely no reason and then what made it worse was she continued to discuss what had happen as if we were in fault to the other customers. That was so unprofessional to say the least and should have been handled...

Anonymous Rating: Never Go To 380 33rd ave Casey’s here’s why: disrespectful management. I have an issue with management at this Casey’s location, the manager was always rude to the employee with tattoos on both of his arms, he had a piercing on his eyebrow, he always worked in the kitchen, and if he ever saw a line building in front he always helped bring the lines down helping the manager and other employees on register, the manager always yelled at him telling him he needs to move faster, he needs to pick up the pace, she has told two other customers that he is mentally incapable of doing his job but he is a hard worker, I ordered a pizza and it was absolutely delicious because he made it and he was very considerate of food allergies and management got upset at him for following instructions. there was another day I went in he was working in the kitchen and she yelled at him because he was the only one in the kitchen taking care of four different door dash orders at once, telling him he does not know what he is doing, when he finally was offered to take a breather he grabbed something to eat and she touched his face a manager is never supposed to touch an employee under any circumstance. I kindly went up to him and asked if he was okay and he looked uncomfortable. Another incident I seen her corner him by the fryer and his entire arm was almost dipped in the hot grease. After that incident I never saw him in that Casey’s again, so I hope he is okay and I hope that...

The staff here is very friendly. This location I think has a unique design inside and outside. The inside has the newer all red wraparound with “ Casey’s Here for Cedar Rapids” in the cooler area. The Sign is quite unique as it has 2 poles leading up to the Priceboard and Casey’s sign. I saw the Fountain Drink Machine was working in nice condition. But the lid area (Medium lids door looked like it was about to break off, and Large/X-Large door was gone.) The store itself I think is in a good location off I-380. The staff said “Hi” when I walked in which I waved back. I hope this location can continue to be a great stop for everyone heading South/North on...