Jimmy John's — Restaurant in Cedar Rapids

I ordered from door dash from them but they use Thier driver I understand the roads were bad they took 45 minutes to call and canceled the ordered. Then they did not void they said they completed the orders since they use they own drivers I had to call them Thry lady was rude said she voided but did it not So I called door dash and they will give me my money back in 6 days The DoorDash didn’t understand why they said thry completed the orderd. So I called Jimmy John’s back and asked for the manger it was the rude person again and she said she did not understand door dash i orderd a lot no ever charged me and days they completed the order if they do not bring now I have to wait days for refund and my kids are gingery we had to wAit to preset for...

Writing from an in-store purchase: felt very uncomfortable with the profane music that was blaring while waiting for food on 11/13/21 (12:44pm - 12:52pm). Fortunately, there weren't kids in the store, as the music was completely inappropriate for that audience. Order was incorrect (blaring music probably made it hard to hear order when it was placed), but it was fixed with relative ease. Hopefully employees/managers pay closer attention to the appropriateness of the music when there are...

Ordered a sandwich in the drive thru, they didn’t give me a receipt, they messed it up the sandwich. Called in when I got home to find the mistake and they tried to put it on me. With a rude tone, they agreed to deliver me the "correct" sandwich "only if I traded out the bad one." Whend the delivery guy showed up he held out an empty sack for me to dropped the original sandwich in like I had cooties. I've never been treated so...