Pizza Hut — Restaurant in Cedar Rapids

Orderes my food online and did pick-up as my option. When I got there, there was a huge sign on the door that said to text a number to get curbside delivery, to help with this covid crisis. I texted the number, and it was a computer generated response, which was expected, and asked for my name and what my car looked like. I replied with my info, then sat and waited. After I was waiting for 20 minutes (past when it was supposed to be done and ready for Puck up) ai finally went in, and my food was sitting on the counter, waiting for me to pick it up. I told they worker I'd been sitting ourside for over 20 minutes waiting for my food. She then said that I didn't text for curbside deliver. II showed her the text messages to prove that I did. She then got snarky and rude with me and didn’t apologize for any inconvenience. So I wasted my time and quite frankly my money, because I got stuck eating cold food, that wasn't very good at all anyways. I also had ordered 10 garlic knots that come with marinara Dipping sauce, but when I opened the box, the marinara cup was filled enough for just 1 garlix knot. Veryyyyy annoyed and...

Update May 4, 2022. Gave our old favorite a try again. OMG. Thank you it was amazing. Pizza as ordered. AMAZING bread sticks. Delivery within 10 minutes of "out for delivery" text message. I keep a $10 tip in my pocket at all times for such amazing performance. Thrilled to be handing out $10 bills to this store's delivery person once again. Thank you! ⭐ ⭐ ⭐ ⭐ ⭐

Update June 27, 2021. Lowering my review to 2 stars from 5. Long term fan of this store until two orders in the last two weeks. Pizzas delivered have not matched our orders. Tonight's pizza was out for delivery 30 minutes. Cold when delivered. Store not helpful when calling at 20 minutes - they thought the pizza had already been delivered. Hope to update this again in the future but would advise caution at this point.

Original review: I've ordered pizza from this store for over a decade - carry out and delivery. Food and service is better than ever. Amazing team working hard, delivering high quality food...

I've had nothing but the fastest / most polite service when I order from this specific location for Pizza Hut.

I realize Pizza Hut is not known for it's quality or options but it's not to say it taste's like a shoe either. It's a good 'staple' in my book, most people I know have something to say about other pizza chains, but put Pizza Hut on the table and I never hear complaints.

Ordered one just now from my usual spot that I have been ordering from over half a year now, J Street, Cedar Rapids, and found a lot of reviews to be down right 'off'.

Over ten pizzas I've either had delivered / carry-out and not a single time do I have an issue, even when I could have claimed a 'free pizza' due to one of their house rules, I decided against it, because they're good people and they're worth the money, considering how cheap Pizza Hut is anyways.

Pizza Huts around the globe could take a lesson from these guys, you can crap on Pizza Hut, but don't crap on the one...