Celina Star Cafe — Restaurant in Celina

I hate to write a negative review of the Celina Star since it has been a regular spot for us since we moved here. Unfortunately, our last visit was a subpar experience. We came for breakfast with our two small children and waited one hour for our food. We were told they were short staffed right before we ordered, but we had already waited for our table so we were committed and not in a rush anyway. The wait was rough, but that's not the reason I'm writing this review. We were patient and polite the entire time while keeping our 3 and 5 year old occupied, our food was still good and the service was fine. At the end of the meal, I asked for the check and was expecting to see a discount or maybe some drinks removed from our ticket (in recognition of the inconvenience of such a long wait). When I did not see any discount, I gave the server my card and politely told her that we come here often and I would appreciate it if she could ask the manager for a discount before running my card, it would mean a lot. The server returned with my receipt, no discount, and a message from the manager stating that if I was given a discount, then he/she would have to give a discount to all the other customers. I told the server I was disappointed to hear that and to tell the manager that giving every customer a discount is exactly what I would've done and losing a repeat customer over a few bucks seems like bad business to me. Anyway, it's not about the money, it's about the recognition of the inconvenience and showing that you care about your customers. At the very least, the manager could have come out and told me directly, but he/she couldn't even bother to do that. The food and service has always been good here, but with poor management in place, you may not always get a consistent experience. I personally will be spending my hard earned...

Absolutely sterling service and above top notch food. I had the Corned Beef Hash, hash browns, eggs over easy, and 2 pancakes. The coffee was fresh and delicious, and refills were easily performed by a smiling staff member.

These may have been the very best pancakes I've ever had in my life, and I'm not being hyperbolic. They were absolutely fantastic. Despite quite a few customers in the house the food came out VERY quickly and was cooked to order, nothing dry or cold.

When I think of a good breakfast spot in my head the service we got today is EXACTLY what I hope for. Excellent food, brought out quickly with a smile, and treated with respect and care. Please, take care of your staff and keep them doing what they're doing now. We tipped well, and they deserved it. We need more people and restaurants like this.

To the Staff: Thank y'all for being happy to be at work. It was absolutely a pleasure to be in your company and talk to you all. I cannot remember the last time I went into a business and saw so many smiling employees that cared enough to ask what we needed or how we were doing. I can't compliment the...

Good experience overall. Diner feel. The service was spectacular- we were asked if we needed coffee/water refills several times throughout the meal, orders came out as expected, and everyone was very friendly. The portions were huge! Chicken fried chicken lunch came with two sides and a biscuit- we chose the salad and mashed potatoes. The only downside to that order was that the salad was very wet, as if the lettuce hadn’t been dried after rinsing, and they ran out of cucumbers. The garden omelette was delicious and veggie-packed, and I chose hash browns and Oreo pancakes as my included sides (small upcharge for the specialty pancake). We had plenty of leftovers to take home. The main reason I chose to give four stars instead of five was because of how dirty the floor was under and around our table…large food scraps, napkin paper, etc. along with wet menus that made it feel dirty. I noticed there was a now hiring sign outside and everyone appeared to be hustling and working hard, so I think it was more due to understaffing than work ethic. We hope they get the help they need and will plan to return to try more...