Chowking — Restaurant in Cerritos

The crew, specially the elder ones, spend much time talking than working. I was here on a busy hour... 1145am, memorial day holiday 2021. The line grew because they're very disorganized. From 4 people waiting for their orders, to10 waiting to order and counting... plus the ignored phone calls. The manager is no where to be found and he/she may not be aware of what's going on up front. Not aware of the discussion that the crew made in between orders and whatnot. Some where a bit rude to the customer ahead of me because they got their orders wrong. If I'm not mistaken, "L&i#a" is the very active and talkative crew member. Her voice is the louder one. No need of a loud speaker. She's either a solution or the problem. I was standing right in front of the cashier for 15 minutes because they're very busy trying to gat back on their game of getting the orders out. The guy ahead of me has his combo of bangus fish with all rice and no noodles. He even reminded them of that and "L&i#a" came to show the order with all noodles and no rice, which is wrong. The customer then corrected them nicely. The crew went back to the kitchen and made a rude comment to one of the crew prepping the meal. The comment was sort of making the customer fault for a change on the spot when they got the order wrong in the first place. No apologies were given. Is this how chowking provides customer service? Pinoy customer service in southern California USofA? We were there for 45 minutes for 2 orders of beef mushroom bowl. I tried to order 3 more taho but they were out. Not sure if they'll make more as the young crew who took my order did not ask me if I should want to eait should they be making one. My wife and I won't be coming back to this branch until positive changes are made. You just lost our business and we will discourage others as well because we are embarrassed by this kind of customer service. Get more crew in there to get things done. Retrain your crew for positive customer...

My brother bought dinner for a family get together. I could smell the fried chicken emanating from his car so I assumed he went to some fried chicken spot. Well, he kind of did but I was confused when I saw what looked like Chinese fast food, especially when I see the name Chow King, I think Chinese American fast food of the 80s/90s. It’s a Filipino Chinese fast food chain. They sell Filipino dishes and Filipino take on Chinese fast food and dim sum. Their version of char siu bao, which is called siapao. Those were just ok, as I’m used to the Chinese and Taiwanese version. Their pancit is more like lo mein with a wheat based noodle and it was ok, think fast food version, not the pancit I typically associated with thin vermicelli noodles that is rice based. What I would get again and was a hit is their fried chicken, as that was tasty and seasoned, I believe my brother got it spicy as it had some kick to it or perhaps some spicy ones got toss in there, as he knows my mom can’t usually tolerate spicy anymore but she was fine. This is main reason for the 4 stars. He also got their popcorn fried chicken. Had similar seasoning to Taiwanese popcorn chicken...

Filipinos have a lot of pride....

Pried fish, pried eggrolls, pried turon....

But, probably the most beloved of all is pried chicken.

I find the fried chicken here to be delicious. Chowking only serves dark meat(legs & thighs) but it's fried to a crispy golden brown & served with awesome mushroom gravy. On Tuesdays & for a limited time, there is the Triple Treat deal which consists of 6 pieces chicken, fried rice and pancit for $12.99. It's a lot of food, and depending on how many people ordered it, can take 10 min+ for it be ready. It's worth it, though. IMHO, much better than the KFC crap they call chicken.

The other dishes aren't very remarkable. The soups can range from okay to dishwater. The rice combos are usually small in portions.

Breakfast is served all day. Tocino, longanisa, bangus-all with fried egg. Nothing starts your day off better than a shot o' cholesterol.

The desserts, such as halo halo & taho, are good. Chowking also offers thai tea, mango smoothies and other sugar-laden wonders.

There is plentiful seating & is usually clean.

Just go for the...