This place is like a Hollywood movie set from the Hollywood studio tour. You drive in and just park where ever you want because you don't know where is your room at. You walk to the lobby and it's quite small. It's two man operation as one works in the morning and another works at night. I never seen any other people working in the lobby other than those two people working at the lobby. I know the morning guy but don't know the night guy. The guy is helpful on what things is needed in the room so nice job for him. So we got the room 112 and it's on the first floor. There is two floors and there is no elevator to go up which there are stairs on the left side and the middle of the first floor. Once we got into our room, it smell like it recently got cleaned which is a good thing. There are places that would give you a room where they haven't had anyone in there for couple days or weeks. So I'm glad that it was a fresh room to start with. It had a strong smell of Clorox to disinfect the floor and other things that lures there. WiFi wasn't the best here. They gave us a password on the first day and it worked. The second day, apparently the WiFi didn't work and the password didn't work also so went back to the lobby to get a new password for it. I would think that they change the password everyday so people won't be attach to the WiFi every time. But it doesn't so not sure how their WiFi agreement works on staying with their WiFi. The WiFi comes on and off at times and most of the time it doesn't really work when you wanted to work. So if you have limited data, try to look for other places to use their WiFi other than the inn WiFi. On our 4th morning, we heard something dripping early morning so I woke up and found that water was coming down from the light fixture in the bathroom and on top of the sink. There was a lot of dirty water coming down from the ceiling. I called the front desk about the problem and ask for some towels. The guy was like "Do you have anybody to come get the towels?" It was 7:30 in the morning and I'm on vacation. Of course I don't have anyone to come get the towels. So I had to hurry up to brush my teeth and throw some clothes on to go get towels from the lobby. I told the guy what happen and it seem like this situation happen before. He told me that he will get the maids ready when we leave so he did. We told him that we will be leaving and will be back at night time. Night time came and we went back into the room. This time it didn't smell like Clorox. I think they just mop the dirty water and clean a little bit here and there. I notice that they patch the hole that they did before and redid it on that same day. Then I looked around to see if was the first time or it happened before. It happened before because I looked at the baseboard and there was old water marks on it telling me that water got to it and stain it. If that happened before then they changed the carpet into hardwood floors so it wouldn't stink as much and it would be easier to clean up. Just by that happening, the inn wouldn't get a good star rating from me because that is a health hazard to people. I hope they fix that issue so that place would be better. Other than that, it was...
Read moreI stayed at Rodeway Inn Artesia Cerritos last week. I had reserved a smoking room with a King-sized bed a few days before my arrival. I am a Choice Member so I had already stayed at this location before so I wanted to return for a second visit. I arrived around 3:30PM because I understood the room wouldn't be ready until 3:00PM. After checking in, "Ralph" gave me the key to room 226, which ended up being a NON-SMOKING room with 2 twin beds rather than the King bed I asked for. I explained to him I made a reservation for a different room and it seemed like he failed to understand my concern. He ended up giving me the key to room 224. I was shocked, horrified, and upset when I went into the room. The restroom had used towels hanging, the bathroom mirror was smeared with something, personal belongings to whoever stayed before us remained in the room, the microwave was dirty and left open, and their trash and cups were left around the room. The only thing left behind was a ruined bed with a note on the table saying "Thank you Housekeeping"... there was no way anyone would stay in that room. As soon as I noticed the disaster, I decided to film any proof for the man who decided to give me this room. I was clearly upset and he scrambled to look for another room which ended up being the room I stayed at. I hated this experience so much, I decided to sleep somewhere else and checked out that night. After this second stay, I don't...
Read moreMost of the reviews I'd read were leaning towards not a good place to stay. I do not listen completely but keep those reviews in mind. The place is clean and in good neighborhood. The place had been renovated but it's wearing out. Carpet has stain, starts to look old and began to get loosen. The walls have patches of skid marks. Some ceiling corners have paint falling off. The wall bathtub tiles are not straight and some grouts are missing. It doesn't smell musty though and can't hear the traffic from the middle of the hotel. It came with a closet but no ironing board and iron. The advertisement mentioned it came with coffee maker and there is none. The bed is comfy but pillows provided were already flat. It came with a flat screen TV, microwave, and mini fridge. The bathroom is standard, a wheelchair can get in it. The water flow and HVAC has great pressure. The front door does not come with double lock but no "mystery" individual seen hanging around nor walking around the block. I will jog at night with no hesitation. Parking is plenty and not in a tight place. The swimming pool is dirty so I didn't allow my kids to swim in it but some other guests did. Member discounts only applies up to two persons. Plenty of places to eat within a walking distance. Two nearby major pharmacies, plenty of restaurants to choose from, and close...
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